Heritage Auckland - Auckland CBD
4.1/5
★
based on 8 reviews
Contact Heritage Auckland
| Address : | Heritage Auckland 35 Hobson Street, Auckland CBD, Auckland 1010, New Zealand |
| Phone : | 📞 +99797 |
| Postal code : | 1010 |
| Website : | https://www.heritagehotels.co.nz/heritage-auckland |
| Categories : | |
| Description : | Refined hotel with a restaurant & a chic bar, as well as a rooftop pool & a tennis court. |
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Tammy Gailey on Google
★ ★ ★ ★ ★ It is a very nice hotel. Seems old, I haven't checked into that yet.
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Penny Faalavaau on Google
★ ★ ★ ★ ★ Very happy with our room we had.
The view was fabulous harbour view. Down side was that we had some issues that o occurred, that shouldn't have. Staff incompetence.
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Oscar Batucan on Google
★ ★ ★ ★ ★ Had a staycation with my wife over the long weekend. Really enjoyed it. The facilities were great and the staff were nice.
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Mathew Manninen on Google
★ ★ ★ ★ ★ My wife & I stayed Queens Anniversary weekend ( Sat & Sun ). We checked in the Saturday afternoon. Over the next 12 hours found the heating in our room wasn't working as we were in & out of the room and keep adjusting the thermostat. Long story short is no one could help and the management claimed the hotel was fill. So we checked out as the room temp was 15.7 degrees at 3pm (Sunday afternoon). We have over the past 2 years stayed around 4 times. The lack of service or care for this issue we wont be back. Heaters were offered but this room is 96sq a felt these wouldn't work like heating a car with a candle. Now waiting up too 2 weeks for a refund.
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steve kenendy on Google
★ ★ ★ ★ ★ Try To Book a room for 3 Nites Prepared to spend $900 the Booking Service was Terrible Couldn't understand the Mans Accent and after giving him all my Relevant Details He said he would Need to check Me out and he would ring Back Well he Rang Back one Hour Later wouldn't tell me why I had to wait an Hour and wouldn't give me a Price or what was Available while he was being unhelpful I book in Down the Road at a Better Hotel with a Great Reception Staff and it was at a Better Price sadly I will Never Ever have anything to Do with the Heritage and I will tell everyone to Go Elsewhere.
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Lisa Sykes on Google
★ ★ ★ ★ ★ This Hotel was such a disappointment! The rooms were tired and sad, it was a rabbit warren of empty rooms and lobbies and super confusing with 2 lift towers which was not explained on arrival and meant 30 mins wasted trying to get to the rooftop pool. Pool was ok but would not stay again. We paid $45 for Valet parking even though we hard to park it ourself due to Covid. Seemed way too expensive.
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Joanne Hosie on Google
★ ★ ★ ★ ★ The hotel was ok. The service was ok. Nothing was exceptional.
We stayed here for 3 nights and I had to ask 3 times if we could have another couple of tea bags and sugar.
The pool was really nice, the gyms were good and well maintained, everything was clean and tidy. It was very central and only a short walk to the viaduct.
One thing I did not like was my room did not have any natural light. There was a window that looked out over the closed restaurant and the whole thing was covered in. I could not tell if it was wet, cold, etc didn't know if I should take a jacket or what weather to dress for.
I personally wouldn't stay here if It was a personal trip.
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Andrea Massey on Google
★ ★ ★ ★ ★ Just wonderful! Titoa provided absolutely excellent service - she was friendly, accomodating and helpful. That kindness really impacted our stay, making us feel so welcome and comfortable. Loved the big rooms and the pool & spa :) Also, the beds were incredibly comfy - best sleep ever!! Will definitely be coming back again!
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