Hilltop Accommodation Catlins - Hilltop Accommodation Catlins 77 Tahakopa Valley Road
4.4/5
★
based on 8 reviews
Contact Hilltop Accommodation Catlins
| Address : | Hilltop Accommodation Catlins 77 Tahakopa Valley Road, Papatowai 9586, New Zealand |
| Phone : | 📞 +8 |
| Postal code : | 9586 |
| Website : | http://hilltopcatlins.co.nz/ |
| Categories : |
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Janelle Hibbard on Google
★ ★ ★ ★ ★ Beautiful place! Very comfortable and clean! Only wish we had gotten in a little earlier to enjoy it more!
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HC Shen on Google
★ ★ ★ ★ ★ We did not stay at Hilltop Accommodation Catlins because our flight was canceled due to the south island stormy weather condition on 11/12 July. As a result, we have to cancel our travel to South Island. I phoned the Hilltop Accommodation Catlins at around 8 in the morning on 13 July, but no one answered, so I emailed instead. I waited and no response so I phoned them again. This time, the manager at the Hotel said the owner of the hotel will contact me in response to the cancellation request.
They DIDN'T. Since then, I did not get any single phone call or email, and not even a text message.
They did NOT contact me to ask for a evident to support a refund as they claimed in their response below.
I am really disappointed about their attitude in dealing with any customer request. Whether the booking is able to cancel or not, the hotel should respond in a professional manner, NOT ignore their customer.
If I have any chance to travel to Catlins next time, I will certainly avoid booking this place.
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Sven Breitkopf on Google
★ ★ ★ ★ ★ Great Place to stay, if you want to relax a little while and a good basecamp for the exploration of Curio Bay, Cathedral Caves or one of the many waterfalls in the catlins. Do not miss the Lost Gipsy café just down the hill.
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Franek GrumpyBean on Google
★ ★ ★ ★ ★ Inflexible and driven by just getting the money i. Weather wrecked our plans and we needed to cancel the trip. Though we called them a week in advance of our stay to cancel we were still charged. The guy on the phone was making lots of excuses and the manager never got back to us as promised. Better book somewhere else and let good people make money next time.
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Barry Doe on Google
★ ★ ★ ★ ★ This was a fantastic place to stay, if you book either of the houses (top or bottom) for yourself. The top house was excellent, with fantastic views, and with everything you could want either in the homestead or inside the attached garage (barbecue, laundry, pool table!) Self check-in is easy, but the top house acts as 'reception', so you may need to allow people in to call the manager.
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Karen Griffin on Google
★ ★ ★ ★ ★ Great stay. Lovely warm and cosy. Great decor. Very generous with heating. Nice and clean, welcoming and equipped. Pretty special sitting in the garden with the birds. Thankyou Stuart and Jenny. Will definitely recommend and stay again
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Stephanie Boyd on Google
★ ★ ★ ★ ★ 4.75 stars for the bottom house! Very nice setup - beautiful yard, clean interior, great views, friendly/helpful manager (Jenny).
My only gripes -- and they are minor -- are 1) the heater really only heats the kitchen, so I was cold everywhere else in the house; 2) wifi is super sketchy since you have to bum it from the top house; and 3) there are no racks in the shower to put your shampoo, body wash, etc. Would stay here again!!
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Dee Fisher on Google
★ ★ ★ ★ ★ Absolutely Breathtaking. The view ,The Accomodation is Excellent.
Definitely 100% worth stopping by and having a holiday even an overnight stay is well worth it??????.
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