Hot Spring Spa Pools (Wellington) - Alicetown
4/5
★
based on 8 reviews
Contact Hot Spring Spa Pools (Wellington)
| Address : | Hot Spring Spa Pools (Wellington) 419 Hutt Road, Alicetown, Lower Hutt 5010, New Zealand |
| Phone : | 📞 +97 |
| Postal code : | 5010 |
| Website : | https://hotspring.co.nz/dealers/hotspring-spas-wellington/ |
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Nicholas Down on Google
★ ★ ★ ★ ★ Awesome deal from Garry with our new spa, installation was taken care of and it was ready to use when we got home. Fantastic service indeed. I can see why they are the world's biggest selling spa.
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Tristan Brown on Google
★ ★ ★ ★ ★ Had our Waiheke delivered two weeks ago... loving the spa. Just as good as the spa is the service we've had from both Julie in the shop and Jeremy who installed it. Would highly recommend if you are buying a spa that you go everywhere else first and then go to Hot Spring Spas and see how it's really done because they are second to none.
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harisukanya nz on Google
★ ★ ★ ★ ★ Had an amazing experience from start to finish for our spa. Julie was friendly, helpful and knowledgeable. From visiting our place to help us decide the right spa, Julie was proactive. We had a great installation crew. Thanks Julie and Hotsprings. We had our spa ahead by one month and love it ! :)
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Godfrey Fernandez on Google
★ ★ ★ ★ ★ We are very pleased with our spa and are truly enjoying soaking in it. It is well built and the support from the team at Lower Hutt has been marvelous. Julie has really looked after us and been very patient explaining the benefits, models, and the different features. I had a very reluctant wife to convince! Julie bent backwards to help get our spa in when we needed it, and also with the after sales support. Nothing was too difficult.
A spa looks like another spa until you actually compare the quality of the materials like the shell and outlets/jets/pumps, the number of pumps, the efficiency, and the size of the heaters used to optimise and minimise your power bill. We are pleased we chose a Hot Spring spa.
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Kirsty Hall on Google
★ ★ ★ ★ ★ Disgusting service. New spa broke and after 3 months it still is not fixed. The poor serviceman has been in the job 4 months with no training. The Auckland office have cancelled twice to give training. Have a spa that still does not gi
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Wellington Rubber Stamp Co. on Google
★ ★ ★ ★ ★ Have had a Envoy Hot Springs Spa for over a Year, and having tried 100's around NZ over many years it has the Best Jets for my back/shoulders... love it.
had to do a refill and had been having a few issues getting chlorine right, and was becoming a bit frustrating as I want a spa not a Degree in Ph/alkanity/calcium water hardness & natural Chlorine production..... so in steps Richard, new Mgr who not only patiently & nicely talked me thru stages actually came around & we went thru whole operating system & 'tweaked' it to perfection. I now am more confident & have a better understanding
Richard was great to deal with & totally went the full yards, very impressed with the Excellent customer service - good on ya matey
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Kent & Kristy Harris on Google
★ ★ ★ ★ ★ Went to the hotspring showroom in lower hutt yesterday and was so impressed by the saleslady. We had mentally prepared ourselves for a scripted or pushy sales pitch... which never happened. She was incredibly helpful, understanding and genuine. She clearly believed in the brand, but for valid reasons and she was happy to answer all of our questions and even compare and explain about her product vs a competitors we were considering. Such a great experience and walked away with confidence in the reliability, quality and expertise of hotspring spas. The showroom itself was fantastic, had a huge range on display and they're roughly arranged by budget so you can find what you're looking for within your price range.
Went to paremata spa today just to compare, and it was SHOCKING (left a review). All the info she had given was correct (not that we doubted) and and the quality difference was crazy. Will 100% be buying through hotspring, and was so impressed buy the lady who helped us.
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Sloan McPhee on Google
★ ★ ★ ★ ★ Hot Spring’s communication has been excellent throughout the whole process. When the time came for the install process things went from strength to strength! Rocky has been outstanding to deal with (even though we moved the delivery date a few times). He is an excellent ambassador for your company and brand.
We were very happy with the level or service and can’t wait to use our Spa for the first time tonight.
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