Wellington BBQs and Fire - Petone - Petone
Wellington BBQs & Fire - Lyall Bay & Petone Locations - Wellingtonbbqsandfire.co.nz
We are a family owned, Wellington-based business that stocks BBQ's, Fireplaces, Spa Pools and heating. We also have a STIHL Shop at our Lyall Bay location.
About Wellington BBQs and Fire - Petone
We are situated in two handy Wellington locations with free parking at both of our stores.
We’d love to see you in store but if you have any queries in the meantime, please don’t hesitate to email or call one of the showrooms, or fill out the Enquiry Form below and we’ll be happy to help.
Contact Wellington BBQs and Fire - Petone
| Address : | Wellington BBQs and Fire - Petone 12 Te Puni Street, Petone, Lower Hutt 5012, New Zealand |
| Phone : | 📞 +97 |
| Postal code : | 5012 |
| Website : | http://www.wellingtonbbqsandfire.co.nz/ |
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Fiona D on Google
★ ★ ★ ★ ★ The customer service was really disappointing. They don't handle issues well and go on the defensive at any questions asked.
The "manager" displayed aggressive behaviour on several occasions. If you really must shop here do yourself a favour and make sure you only deal with Jayden.
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Quentin Gibson on Google
★ ★ ★ ★ ★ Got a Weber here, felt rushed but knew exactly what I wanted. Disappointed to miss out on the freebie by a couple days.
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Ernie Needham on Google
★ ★ ★ ★ ★ Great consumer service. Great product.
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Sal & Zoe on Google
★ ★ ★ ★ ★ Peter was straight to the point, honest and very professional. Was not a typical salesperson who pushed every accessory. He answered our questions and helped us find the right bbq for us. Definitely reccomed Peter :)
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Annemarie Frean on Google
★ ★ ★ ★ ★ Great ?. We got our BBQ though sadly there were no red ones left ?. However we are very happy with our new Weber Q.
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Simon Bleach-Wood on Google
★ ★ ★ ★ ★ They will get it right eventually. We bought a galaxy spa from them - really happy with the spa. It took two weeks and 10 phone calls to get the spa cover though. They never called when promised, never returned calls, and never really took ownership of the problem. They don’t stock Galaxy spa chemicals either. Nice guys though - just not dependable.
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Amanda Cooper on Google
★ ★ ★ ★ ★ Awful place to deal with. We ordered a product earlier in the year and had to chase them about 10 times, each time being promised a call back and no on ever rang, our product was installed about 12 weeks later than promised with no explanation other than that their contractor is hard to deal with. For a long time we thought they were dodgy and had taken our deposit and done a runner. Today we went in, (no idea why we would go back), and basically no one was willing to help, manager (or senior staff member) was unwilling to come out of the office to talk to me, simply left the new guy fumbling about in a flap, in short they told me to go to a competitor. Definitely never going there again even if they were the only place in town that stock what I need.
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Iman Khajehzadeh on Google
★ ★ ★ ★ ★ Please avoid this store if you can. Staff in this store look nice until you buy something from them. Just after making the payment, they don’t bother to answer your questions or fulfil their commitments. I bought a Weber BBQ from this store a few months ago. They were supposed to get the bbq delivered to my house. While they were speaking about a few days for delivery, it too around 3 weeks for them to deliver the bbq! In the first week, I called them and said I prefer a refund due to the long delivery! They said I can only get a refund if I come to store! When I went to their store, someone who said he was the store manager, said he will not refund me because it is on its way!! His language was so offensive! He said this is a problem between me and the delivery company. I had no contract or payment with the delivery company though! I can imagine how they treat their customers when it comes to guarantee services! Please, please avoid them!
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