Hot Spring Spas Ferrymead Christchurch - Woolston
4.4/5
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based on 8 reviews
Contact Hot Spring Spas Ferrymead Christchurch
Address : | Hot Spring Spas Ferrymead Christchurch 1004 Ferry Road, Woolston, Christchurch 8023, New Zealand |
Phone : | π +88 |
Postal code : | 8023 |
Website : | http://www.wrightspapools.co.nz/ |
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Penny Wilson-smith on Google
β β β β β Thank you to the team at Hotspring spas in ferrymead, especially Nick Davies. After many months and emails speaking with Nick, Ian and i both enjoyed our test swim in the endless pool today and we will be back to purchase in due course. We have both spent many months researching swim spas, and the Endless Pools range has certainly come out on top. These pools are dearer than others, but once you start looking at the differences closely you can understand why. Thanks again and we will be back once the landscaping is underway. Best Regards
Ian and Penny Smith
Rangiora
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Jazz Hothi on Google
β β β β β Rude staff. The guys who drop stuff off rego number JGS733 rudest u will come across never buy from them ever. Improve your customer service those kinda guys hurting ur reputation. Useless brainless
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TrophyNZ1 on Google
β β β β β Great knowledge of Spas and what each individual person needs. We gave our 'Wish List', and they provided.
Been communicating with Nick for probably 1 month prior to their sale and information was sent and questions were answered.
At the Sale Paul Helped us while nick was busy then when nick came free straight over to us to demonstrate the spa we we keen on.
Did the paperwork, now waiting till our new spa comes out of America, cannot wait, as its ultra quiet, fairly economical to run, and will ease the aches and pains of like.
Thanks Nick.
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Ryan Mackenzie on Google
β β β β β Brilliant service ! Nick answered every question i had with in depth knowledge. great quality products that i am very happy with. highly recommend
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Stuart Whelan on Google
β β β β β Nick spent a lot of time with us, including visiting us at home to go over the options. He was very knowledgeable and pleasant and did not try and upsell us at all. He listened to our needs and wants and found us the perfect pool for our situation. We visited him twice in-store to further discuss, and he was happy for us to try out the spa pools on show. Could not recommend him, his store or his product more.
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Tony Hunter on Google
β β β β β Very happy with our purchase, Nick is helpful, genuine and very knowledgeable on the products. This level of service and care is what made us ultimately choose a HotSpring spa pool.
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Sam meldrum on Google
β β β β β Absolutely horrible attitude by the sales rep and by far the worse experience we have had while looking to by a spa, would not recommend 0/10
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Luke Thomas on Google
β β β β β Poor service. Took a deposit, agreed to hold the spa until landscaping work was completed. Ended up selling our spa with no contact to us, despite what they claim (we would have been happy to pay for the spa in full), then tried to charge us an additional $6.5k for the spa. Initially agreed to refund, acknowledging their poor communications, however when accepting this refund offer (and purchasing a spa from a different supplier), then refuses to refund the full deposit.
Far better spa's out there for much less money, lots of competition. One to avoid.
Update: On 01/06/22, a disputes tribunal hearing ruled in my favour, and a refund ordered. (Now paid)
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