JAE Carpet Cleaning - Auckland North Shore - Albany
4.8/5
★
based on 8 reviews
Contact JAE Carpet Cleaning - Auckland North Shore
| Address : | JAE Carpet Cleaning - Auckland North Shore 1/5 Civil Place, Albany, Auckland 0632, New Zealand |
| Phone : | 📞 +9 |
| Postal code : | 0632 |
| Website : | https://www.jae.co.nz/locations/auckland-north-shore |
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Madison Brownlee on Google
★ ★ ★ ★ ★ Dan Mitchell and his two colleagues are life savers and we cannot thank them enough. We unfortunately had black water throughout our entire 3 bedroom home and garage, they came in and immediately knew what had to be done and promptly removed all the carpet whilst being the bearer of bad news for our family he was compassionate but focused on the task at hand which we greatly appreciated. We were incredibly lucky that Dan and his team came to us and we cannot thank them enough ❤️
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Gez Oram on Google
★ ★ ★ ★ ★ We were unfortunate to wake up to a leaking water pipe, after a call to the plumber and insurance company Jae’s turned up within the hour.
This was the start of my best experience with a company that acted very professionally at all times and in a very friendly manner.
I met all of the team over the days that followed each one of them experienced tradesmen in all aspects of the job at hand.
We couldn’t be more pleased with the service offered by JAE.
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Ali G on Google
★ ★ ★ ★ ★ Dan Mitchell and Jason Redfearn from Jaes North Shore cleaned all the carpets throughout my split level home. They were on time, very friendly, helpful, careful, considerate and did a fantastic job!. I would highly recommend them as professionals and will definitely use their services again.
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Chris Rollins on Google
★ ★ ★ ★ ★ I have used Jae Services for 30 plus years. They always do a great job, but this time Gareth was exceptional. He took great care over cleaning the upholstery, focussed on problem areas, explained what he had done, and offered to come back if any marks remained. Even did another small job as he finished the upholstery sooner than expected. Very professional and a credit to Jae.
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Jan Jennings on Google
★ ★ ★ ★ ★ I recently had a disaster trying to clean my carpet myself. What a mess! JAE came in were very professional, knowledgeable and reassuring. They did an amazing job and my carpet looks perfect. Thank you so much!! Will not hesitate to get you in again and would highly recommend your service.
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Bronwyn James on Google
★ ★ ★ ★ ★ Various members of the Jae's Carpet Cleaning crew initially attended a flooding event with continued daily follow up for around 8 days. Some carpet technicians were great, others were not!! However, a shout must go out to Dan Mitchell who attended regularly, provided clear explanations of the process and was professional in his conduct. Much appreciated Dan!
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Izzy ic on Google
★ ★ ★ ★ ★ I am very impressed with the outcome of my upholstery cleaning, Dan did an amazing job. JAE are very efficient, professional and Dan kept me informed of what he was doing. Once done the area was left neat and tidy. They were recommended to me via a family member and now I know why. I will definitely use them again. Thank you!
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Georgie Mitch on Google
★ ★ ★ ★ ★ We moved into our new rental five months ago, everything hunky-dory, when we had that deluge of rain hit us at the end of August and our entire downstairs flooded. Jae were sent out immediately by the insurance company, and we have had nothing but absolutely positive experiences with the entire Jae team whilst this has been worked through.
As tenants, we were kept in the loop by the guys and by Lea, who sent me the daily text messages with updates on bookings. The guys were all very friendly, and they all made sure I knew exactly what work was occurring and what would happen for future bookings.
I think I met most of the team with this job, as it turned out to be quite a large exercise, but I really wanted to say thank you to Dan, Michael, Jason, Ben, Gareth, and, well, everyone, for being so kind to me whilst we dealt with this stressful event, especially as we later had another extremely stressful event to contend with. I would very happily recommend them to anyone who asked. Happy Friday, guys, and see you some time in the future!
Services performed included:
- Clearing out the rooms
- Lifting carpets
- Setting up industrial dehumidifiers
- Checks (usually daily) on machines and drying process, moving of machines around the house as was needed
- Carpet re-lay (including laying of new carpet tacks (?) and wood (I am not familiar with the terms, sorry!), as previous ones had rotted)
- Vacuuming
- Carpet cleaning
- Returning items to original places after work was completed
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