JJ Richards & Sons - Auckland - Wiri
2.7/5
★
based on 8 reviews
© Copyright JJ RICHARDS AND SONS NZ PTY LTD. All Rights Reserved. Maintained by Shout! Creative
Contact JJ Richards & Sons - Auckland
| Address : | JJ Richards & Sons - Auckland 67 Dalgety Drive, Wiri, Auckland 2104, New Zealand |
| Phone : | 📞 +9 |
| Postal code : | 2104 |
| Website : | http://www.jjrichards.co.nz/ |
| Categories : |
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Kamini Soma on Google
★ ★ ★ ★ ★ I had officially signed up over 2 and a half years ago, i then requested for another pick up request so James the local sales accounts rep comes in and says you uave to sign this for an extra pick up, and was NOT advised of a re-sign for another 3 years, then I asked for a bigger bin when I moved shops, and only had one pick up, (re-signed) again NO MENTION OF ANOTHER 3 year sign up, after a few more months I decided to have another pick up collection day, and then got RE-SIGNED AGAIN and then realised beginning of this year that im locked in all this time without any me tion from james the sales rep.
BE AWARE OF THIS IM SURE THERR ARE MANY PEOPLE WHO ARE BLINDED BY THIS.
I have emailed the manager and sent an email to HQ in australia, again, all I get is no response. So people please beaware of this RIP OFF, DIS-HONEST COMPANY.
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Paulx Munroh on Google
★ ★ ★ ★ ★ Absolutely useless! One month on from us moving location, our bin still hasn’t been moved and they have no log of any of my previous requests. Customer service lady was useless and said she couldn’t help as it was outside of her control. Said someone will call me but doesn’t know when. Don’t waste your time with this organisation.my review seams to follow a current theme here.
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힐링투어 on Google
★ ★ ★ ★ ★ Irene is a person who is so rude, starts a conversation to begin an argument with. As a customer I can not deal with her, we wish the firm can do something about her, but I guess they dont really care about the quality of workers. Literally paying the company is paying her to receive bad reputation. We are done with this kind of treatment
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Sam Mortlock on Google
★ ★ ★ ★ ★ We have had a long standing account with JJ Richards and weekly service of bin for our business 360 Glass. Excellent, reliable service with friendly and helpful customer service staff. Highly recommend
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TBO Cascades on Google
★ ★ ★ ★ ★ Useless customer service and lack of coordination within their organization,
Made an excuse that person supposed to do the job is on annual leave.
Hopeless trying to explain their customers that how tasks are being done within their organization. Bin wheels were broken and supposed to picked up asap as `it was unable to move. One employee came after arguments over phone and advised it will be replaced on Monday no one turned up. Rang them again and advised it will be picked up on Wednesday.
but call center representatives are good they value your call.
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Jie Yu on Google
★ ★ ★ ★ ★ when you consider signing a contract with them or become a long term customers with them. watch out...!their sales team are very doggy. you can't cancel the contract because they said no you can't cancel it. have to put up with their bad service and poor management by paying more money than market rate. try to communicate with them. sales team leave me in the cool spot for over 1 months.still no reply. what should i do to cancel the anything with them?
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Matt Keller on Google
★ ★ ★ ★ ★ Great service, never had an issue using JJ's through my working career at various shops throughout Auckland and now they are looking after me well with my own business. Sales rep came out quickly to go through the options in person and they have the best prices I could find. To all the other reviewers on here, maybe try reading contracts before you sign them.
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Tony Waldegrave on Google
★ ★ ★ ★ ★ Every week without fail, the driver drops the bin across one of our car parks....which we then have to manhandle back into it's space. Can't seem to take the time to do the job properly!
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