Latitude Financial Services - Auckland CBD
1.3/5
★
based on 8 reviews
Contact Latitude Financial Services
| Address : | Latitude Financial Services 8 Tangihua Street, Auckland CBD, Auckland 1010, New Zealand |
| Postal code : | 1010 |
| Website : | http://www.gemfinance.co.nz/ |
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Nilesh Kumar on Google
★ ★ ★ ★ ★ Worst customer services and staff don't know there work. Totally time waster. Try other finance company but never use this guys.
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David Pritchard on Google
★ ★ ★ ★ ★ they gave a lone out to someone using my drivers license and now i have spent 6 months trying to get it off my credit report. they are too loose at giving out credit.
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Huiroa Tamati on Google
★ ★ ★ ★ ★ I have never had a loan from this company, I don't even know where, what or who they are, however I have bad credit because this so call loan company has put a discrepancy on my credit rating. I feel like dining because of this company.
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Kat M on Google
★ ★ ★ ★ ★ Great. Only issue is it is INCREDIBLY hard to contact them. They do not reply to emails. You can ONLY call during work hours, week days. So if you are a busy working person you CANNOT reach them.
Required details to get onto their app are not always provided as they should be.
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Tarnz Pene on Google
★ ★ ★ ★ ★ I recommend that everyone should NOT, I mean DO NOT rely on this Finance company at all! I have NEVER applied or received a loan from them and now they have made my credit MUD! I have called this company numerous times about this loan and its either closed or just can't get thru. Please be AWARE of this so-called service. SLIPPERY SNAKES!!!
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David Williams on Google
★ ★ ★ ★ ★ My card has been inactive for years and suddenly my credit line shows up during a credit check by my bank. I tried online help and calling the 0800 number but the recoded message says the office is closed... online help wont recognise my card number because its been inactive for so long...…. Call centre is only open Monday and Tuesday and I need to close this account now, so that I can refinance with my bank. Finance NOW contacted me almost immediately when I made a similar query to them
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Ra Johnson on Google
★ ★ ★ ★ ★ Would give a negative rating if possible. Absolute shocker! Where to start...
-Wait times to speak with somebody
-Getting your own account information (balances etc)
-Varying & inconsistent information (final loan payment date changed by 3 months after I questioned their calculations ?)
-Having to make contact via phone for monthly statements (as I have only received 2 loan statements over a 36month period). Both those statements were requested by phone call.
-Having my call connected with a different department, and having the representative hang up less than 20seconds into the call (could not understand what I was requesting.. "Payment Schedule").
Ohh yes, this all happened in the same phone call.
Would never recommend Latitude Finance AT ALL!!! Please avoid & steer clear
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Joshua Rogers (NBN Guitar) on Google
★ ★ ★ ★ ★ A terrible experience. We wanted to pay the balance in full and cancel the card. When asked about a reference number we were told to use the last 10 digits of the card number (even a 10 digit ref should raise a red flag) which we did. When we asked a few days later why our card hadn't been cancelled they told us our money was in 'limbo' because we hadn't used the first 10 digits of the card...wow.
Stay well clear of this company.
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