Life Pharmacy Newmarket - Newmarket
About Life Pharmacy Newmarket
Life Pharmacy is proudly New Zealand owned and operated. We have everything from fragrance to first aid, make up to medicines, skin care to sun care, test kits to tanning products. Life pharmacy online brings your pharmacy to you.
Shop NZ customer favourites such The Ordinary, Antipodes, Trilogy and Snowberry, and keep your health and wellbeing on-track with Go Healthy, BePure, Livon, Optifast and Otrivin. Don’t forget to shop our top beauty brands including Clinique, Estee Lauder, Benefit, Elizabeth Arden, Clarins and Shiseido.
Looking for in-store pharmacy services like passport photos, ear piercing or the morning after pill? Find information here about Life Pharmacy in-store services and then use our handy pharmacy finder to find a Life Pharmacy near you.
Promotions, product range and prices may differ between Life Pharmacy online and Life Pharmacy stores.
Copyright © 2021 Life Pharmacy Ltd. All Rights Reserved.
Contact Life Pharmacy Newmarket
| Address : | 277 Broadway Westfield Newmarket, Life Pharmacy Newmarket Shop S334, Newmarket, Auckland 1023, New Zealand |
| Phone : | 📞 +9 |
| Postal code : | 1023 |
| Website : | http://www.lifepharmacy.co.nz/ |
| Categories : |
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Lisa Williams on Google
★ ★ ★ ★ ★ Excellent customer service and advice!!
The pharmacist (Thussheeta) who served me today was extremely knowledgeable on natural health products, polite, helpful and very pretty too!!
Highly recommend going to this pharmacy if you need natural health products and advice on any medication. Ask the pharmacist. I will definitely be back again - thank you :)
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Logan Ball on Google
★ ★ ★ ★ ★ Ordered antihistamines through their website and paid for delivery to my isolation hotel as recently returned from Sydney. Nothing but a disappointing experience unfortunately.
Delivery time was beyond what was stated so cancelled the order as it would not arrive by the time I checked out.
To follow up the order initially, when calling their 0800 online order phone number at 4:00pm on a weekday there was no response with an automated message claiming “large call volumes with long wait times”. An option to leave a voice message was given (but not to stay on the line and wait) then the call was disconnected by their end.
I phoned the other 0800 number (for general inquiries) to which I was informed that staff were sent home early hence not taking calls at the online order phone number.
I then cancelled the order and requested a refund. This was accepted.
However, when following up this, I received confirmation from their courier, NZ Couriers, that the order was being returned to the sender with my delivery address crossed out - this confirmed that my cancellation had been actioned.
After noting this, I am then informed by LifePharmacy Newmarket (which processes their online orders from their main website) that I will not be having the refund processed until they receive the product back from NZ Couriers, given their slow delivery pace this could be up to a week or longer. When I raised this with LifePharmacy there was no understanding displayed and were unwilling to return the funds to me yet not having received the item and it being returned to them.
I’d you’re after fast delivery, efficient online pharmacy orders, perhaps look beyond LifePharmacy (Newmarket).
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Francis Sullivan on Google
★ ★ ★ ★ ★ Gave them my prescription, and while waiting decided to walk around shop testing perfumes as I had $500 voucher … the shop assistant asked if I need help, I said do you have Chanel she said no , ok , I said I’ll just look around … she stood 50cm away from me following me around … like I was going to pocket something , felt so uncomfortable (which I think was the aim ) so I left feeling so sad … the whole shop gives you a ‘you’re not good enough for this shop’ the whole mall does
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mburnshoward88 on Google
★ ★ ★ ★ ★ Absolutely dreadful pharmacy I only got a prescription sent here because it said you open til 7. I turn up at 5.30 and completely shut. Drove totally out of my way to go here. Can you people at least change your opening hours to be CORRECT? Judging by other reviews my business would be better spent elsewhere anyway!!!
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Craig Stewart on Google
★ ★ ★ ★ ★ Hopeless customer service. Ordered a gift from their on-line shop. Received confirmation saying local delivery is 1-3 business days and that a tracking number would be issued. They took my $200 on Day 1 - now 10 days later - and have heard nothing from them at all. Just rang them and they offer no hope on when the item might be shipped. Hopeless - will not deal with them again.
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Bex Taylor on Google
★ ★ ★ ★ ★ Such a lovely pharmacy with the nicest staff. Barbara is the Dermalogica rep, so knowledgeable and always happy to take the time and recommend products.
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Courtney Manihera on Google
★ ★ ★ ★ ★ I ordered my son's formula a month ago and I still have no received. Apparently the couriers have collected but still shouldn't take this long and I want a refund because well I need my son's formula!
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Emma Whitcombe on Google
★ ★ ★ ★ ★ If i could give "NO" stars i would
I understand this company handles "online orders" through this store
I ordered twice
First order no problem
Second order. What a horrid runaround this was
I will never ever deal with you again no matter how good the sale is or your lovely $10 reward system is
12 working days to refund my money is beyond shocking
Sorry I dont care if its legal or not
You don't treat customers like that.
In summary Ive taken my $$$ elsewhere, where I'll be treated a whole lot better
By the way. How do I close my online account please? thanks
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