Living Flame Ltd - Penrose
About Living Flame Ltd
We’re passionate people
Living Flame prides itself on its loyal and experienced staff, many of whom have been essential to Living Flame’s growth and development. It’s these experienced workers and quality craftsmen that sees Living Flame produce pioneering products that many competitors strive to imitate. However, it’s the people who work here and the focus we put on our customers that truly sets Living Flame apart from the rest.
On a daily basis you are likely to see Paul working on the factory floor alongside Joe and Shane, who have been with us for 27 and 25 years respectively; ensuring their passion for quality design and manufacturing is riveted into every fireplace. That unparalleled knowledge helps solve some of the most difficult issues involved with fireplace design and installation.
Everyone plays an integral part here, like Glen who tirelessly travels the country, to meet people, fix fires, inspect new installations and to train gas fitters. For him, every home is different, as is every client, and that’s what keeps it interesting.
If you have ever bought one of our fireplaces, chances are you would have met Paul or Monique Fenton who met and married while working with us. Together, their combined knowledge is now more than 40 years with Living Flame.
You may have even met Nigel, one of our finest Service Men, who would go from home to home maintaining beautiful fireplaces, until complications with surgery confined him to a wheelchair. Nigel still works in our factory and is an important part of the Living Flame team today.
With so many staff committed to providing great fireplace and customer service over many years, it’s no wonder our customers keep returning with new projects.
Contact Living Flame Ltd
| Address : | Living Flame Ltd 343 Church Street, Penrose, Auckland 1061, New Zealand |
| Phone : | ๐ +98 |
| Postal code : | 1061 |
| Website : | http://www.livingflame.co.nz/ |
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Tony Peirce on Google
โ โ โ โ โ Wonderful Team so very helpful and such a quick response whenever we had a problem with the LPG this winter.
A pleasure to have in our house and Monique is such a great organiser
We have had pour fire for over 20 years and apart from our yearly service never had any problems with the fire
Thanks to the team at Living Flame
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Andrew Smith on Google
โ โ โ โ โ we have been extremely satisfied with the service we received, great range of Indoor and Outdoor fires. Everyone at Living Flame is helpful, it was a pleasure dealing with them. Our Fireplace is installed and we love it!
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Steve Hilliar on Google
โ โ โ โ โ This company is a credit to New Zealand. They go out of their way to provide incredible service. Our fire was giving us trouble after having been away for six months, I could not get it to switch on. It was a cold SUNDAY evening when I submitted a question to the Living Flame website. Low and behold within two minutes I received a phone call from Paul, whom I believe is the CEO, he had me up and running immediately and I was pleased to then book in for a service which has now been done. A GREAT experience and I cannot recommend them highly enough. Superb effort guys...
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jason korff on Google
โ โ โ โ โ Amazing company to deal with. Bought a new gas fire from them for our new home 5 years ago and have been incredibly impressed with the after sales service and support especially from Monique. Would happily recommend to others.
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Allesha Green on Google
โ โ โ โ โ Monique and her team installed a Eastside Euro with TV Recess Size: 1500mm. The service was impeccable and the follow up to ensure that we retain warranty and compliance has been fantastic. Monique has a great memory for detail and i would highly recommend her service and the Living Flame products to enhance any living space. Many hours of joy around this fantastic product. Thank you
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Ping Test on Google
โ โ โ โ โ Our house has a gas fire in the living room which was put in by previous owners around 2003. The fire has never worked since we bought the home 6 years ago. We had another gas fire service provider look at it a couple of years ago, who advised it was not worth fixing and indicated a cost of over $1000 to repair. We finally decided to have one last go at having it fixed before ripping it out, and I contacted Living Flame after finding their name on the type sign on the fire. This is where the story takes a brilliant turn; Monique was incredibly helpful on the phone and within 15 min we have a good idea of what might be wrong, and had arranged for someone to come out an look at the fire. The technician came around a few days later, serviced the fire, replaced a couple of small parts and we have been enjoying our beautifully working Living Flame fire again since. What a great example of enduring service!
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MadeinNZ on Google
โ โ โ โ โ The team at Living Flame were very helpful. I needed an electrician to come in first before a service and Living Flame recommended a nice chap who resolved my issue.
I then had my fire place serviced by Stan. Nice guy and very professional.
I have had my fireplace for 10+ years and I would highly recommend a Living Flame fireplace.
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Rachel Louie on Google
โ โ โ โ โ Absolutely love our fireplace/bbq from Living Flame. Great service and a great product. We get heaps of positive feedback from friends and family. Thanks
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