Loan Market New Zealand - Hutt Central
3/5
★
based on 2 reviews
Contact Loan Market New Zealand
| Address : | Loan Market New Zealand 22 Kings Crescent, Hutt Central, Lower Hutt 5010, New Zealand |
| Phone : | 📞 +87 |
| Postal code : | 5010 |
| Website : | https://www.loanmarket.co.nz/ |
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Steve Ch. Boutell on Google
★ ★ ★ ★ ★ Thank you for Jo and the team for the extraordinary support while renegotiating my loan. Great support and service, achieving a great result for me!
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invaluable2018 on Google
★ ★ ★ ★ ★ My experience with loan market is a confusing one. Long story short: I did so much better contacting the banks directly than to go through them. I have filed a complaint with them, but it seems to me like they are still dodging the bullet without really addressing it.
If they had addressed the issue in a way that addressed my concerns, or helped me understand the situation better, I would not be writing this negative review.
This is my last effort to get their attention; a call to take responsibility; to provide better service to their customers (who are giving them lots of money $$$).
Setting aside the financial lost I had sustained due to using them as my broker, they have not shown much empathy for what I went through and did not take the time to understand my point of view.
I understand that my experience could be one negative amongst many positive ones. But it is the negative feedback a company receives that makes them stronger (not the positive ones). They have yet to take my feedback 'under their wing', to run with it, to make them more resilient, more relevant; to help shape consumer experience to be exceptionally great.
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