Kopata Medical Centre - Hutt Central
2.8/5
★
based on 8 reviews
Contact Kopata Medical Centre
| Address : | Kopata Medical Centre 60/62 Bloomfield Terrace, Hutt Central, Lower Hutt 5010, New Zealand |
| Phone : | 📞 +999 |
| Postal code : | 5010 |
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Daniel Benton on Google
★ ★ ★ ★ ★ Our family includes 5 children and we have always felt that Kopata have given us the best care possible. Often we have needed urgent appointments and we have been able to see a doctor at short notice. Their front line staff are friendly and helpful.
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Georgia Roud on Google
★ ★ ★ ★ ★ The service here is extremely poor. The receptionists are rude and unhelpful. The amount of times I've heard them raise their voice and be short with patients is disgusting. Doctor Patterson has no bedside manner, he does not listen to his patients and brushes them off with more and more medication with no follow through or genuine care, despite his lack of time with patients he is always running late. The nurses however are lovely, helpful, accommodating, understanding, patient, friendly and take your concerns seriously, it's a shame that is not carried across the board. I would never go back and would urge others to stay away after the hour and a half I waited today to be brushed aside.
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Georgia Smiff on Google
★ ★ ★ ★ ★ Have been with Kopata Medical Centre for well over a decade, the nurses are exceptional at what they do. The Practice Management do not adhere to privacy laws (from my personal experience) and my GP has always seemed incompetent.
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Keith Turner on Google
★ ★ ★ ★ ★ Very happy with Dr Low. Receptionist would benefit from charm school training. Phone answer messages very irritating. Just answer the phone!
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Dan Hickson on Google
★ ★ ★ ★ ★ I find the one star reviews hard to believe
I've been with kopata for a decade with a break of three years when we lived in the bop.
Originally with Dr savage and now Dr Kumar.
Reception has always been awesome and welcoming, both Drs have been great and attentive, and when needed the locums and nursing team have always been prompt and helpful.
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Donald Patterson on Google
★ ★ ★ ★ ★ Georgia Roud, sorry there were no appointments on the day that you rang. You were seen in the nurses acute assessment clinic. I was asked by the nurse to review the history and her clinical assessment.
I gave you my time, when I had none to give
We do value feedback so that we can improve the services we provide
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elena suarez on Google
★ ★ ★ ★ ★ Kopata Medical Centre is no longer a family environment and the Drs are not the same since Dr Phillips left. Reception ladies are so rude and horrible about personal needs and do not treat people with respect. They do whatever they think is best for them and don't listen to what you need. They jump to getting Nurses to do their job instead of them. Multiple times where I have been asking to get them to get the doctor to call me and they ignore my needs and just avoid the fact that all medical information is private and does not need to be shared if one does not give consent and the receptionists don't do this. I am very happy with the new doctor who has taken over Dr Phillips as he knows how to treat his patients and listen to them. He is a very talented in his work and lovely with Children. He is a very caring doctor. My daughter is very happy with him.
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Jamie Webb on Google
★ ★ ★ ★ ★ I am very happy with the team at Kopata! The reception team are lovely and always aid with getting the earliest appointment possible. The doctors are amazing. I see Dr Shaheen and he has helped me a great deal with my illnesses and provided care and assistance in finding medication that works for me. I always feel comfortable when I'm in an appointment and don't feel stressed or anxious which is big as I'm a shy person. Thank you for your amazing service Kopata!
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