McDonald's Sydenham - Sydenham
3.8/5
★
based on 8 reviews
Contact McDonald's Sydenham
| Address : | McDonald's Sydenham 326 Colombo Street, Sydenham, Christchurch 8011, New Zealand |
| Phone : | 📞 +797 |
| Postal code : | 8011 |
| Website : | https://mcdonalds.co.nz/find-us/restaurants |
| Categories : | |
| Description : | Classic, long-running fast-food chain known for its burgers & fries. |
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Sandra Staples on Google
★ ★ ★ ★ ★ Shame to have to ask for chips to be replaced with hot ones, burger also was only just warm enough to eat. On the plus side, staff happily replaced the chips
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John O'B on Google
★ ★ ★ ★ ★ Consistently great. I've learned my lesson. If you want maccas drive here and avoid Sydenham.
Colombo makes it fast n fresh.
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Shriya Chimbaikar on Google
★ ★ ★ ★ ★ I am so disappointed. I left late from work and needed something to eat. We ordered through the drive through. I understand it was busy but when I sipped my hot chocolate from Mac Donald’s. It tasted like hot water. When we got home and checked, we realised it was just hot water without the syrup and a melted marshmallow. I reckon you should check the syrup on regular bases. :(
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Kaitlyn Brooks on Google
★ ★ ★ ★ ★ the last 3 times I have been here through drive thru they have messed up my order or been rude. first time they couldn't understand that I wanted a large chocolate sundae with caramel sauce added. took 5 minutes to finally explain, paid the extra only to get home and find there was no added caramel sauce (that i paid for). Second time I asked for extra pickle on my cheeseburger, got home and had no pickle and barely any sauce. Made for a very dry unappealing burger. Third time was this weekend when the lady ignored me in drive thru for around 3 minutes before shouting through the speaker at us, we asked for a large coke no sugar and was told they couldn't do that they only had normal frozen coke, asked if they had other fizzy drinks and was rudely told again they only had frozen normal coke. took 3 attempts of saying i dont want a frozen drink before the lady got that I was wanting normal fizzy (they did indeed have coke no sugar). she was then very rude the rest of my order time and then incredibly rude when I got to the window to pay. she demanded (rudely) to know what bank I was with (I was unaware BNZ was down) and was rudely told they wouldn't be serving me because my bank was down... I cant understand why I wasn't told before I ordered? the lady was super rude at the window and was unwilling to even let me try (again I didn't know my bank was down and I thought to be honest she was just being mean). I am just so disappointed in the service we received that day
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Relaxation Time on Google
★ ★ ★ ★ ★ The lady staff in front in black T-shirt looks like she didn't want to do the job properly. She was keep chatting with another staff all the time and forgot to give food to me with rude attitude. I had to wait for a long time to get my food. My food became cold. Her customer service really hurts your brand. It happens on Sunday, 15/5/2022.
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Ayo Fatokun on Google
★ ★ ★ ★ ★ My experience was terrible. The lady taking the order was yelling at me while ordering and when I got to the window to pay she wouldn't just stop but continued to be rude to me in front of my family. She slamed the window and threatened to cancel my order. We were treated like we came begging to ask for a free meal although we are paying for the services. Anyway I guess we were treated badly cos of our skin colour cos there was no reason to be spoken to so rudely like that. The management needs to train the staff on better customer service irrespective of who the customer is.
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Faith Rothchild on Google
★ ★ ★ ★ ★ Maccas Sydenham is really a great macca to dine in with families, friends, dating, having meetings in one of the mc cafes area, they have a secluded outside area too right when you get inside the entrance which is quite and good for dine in with nice music going on.
Coffee is superb, the muffin breakfast menu is a really must try. The burgers are just irresistible too, and a lot more promotions and new items add on like the $5 mcbites and McSpicy chicken and other gourmet.
The playland area is quite handy for parents with children.
Toilet is well maintained and the Staff even busy are neat and clean.
Drive thru area can be hectic but the Staff tries their best though a bit smiles can sometimes lift up the customers mood and repeat service but it must be hard to work at a fastfood industry.
Overall it is a great McDonald’s that is really trying it’s best to preserved the McDonald’s product and service. ??????
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Alan Parsons on Google
★ ★ ★ ★ ★ Fast service, and clean restaurant. Burgers were pretty good
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