Merchant 1948 Dunedin - Central Dunedin
4.5/5
★
based on 8 reviews
Contact Merchant 1948 Dunedin
| Address : | Merchant 1948 Dunedin 285 George Street, Central Dunedin, Dunedin 9016, New Zealand |
| Phone : | 📞 +999 |
| Postal code : | 9016 |
| Website : | https://www.merchant1948.co.nz/ |
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S MB on Google
★ ★ ★ ★ ★ Had issues with my shoes, they started to fall apart within 6 months. Initially there was debate about what was fair as a resolution, but the manager changed her mind and did right by the guarantees act. I know that it can be difficult with store policy and pressure from upper management, and I'm happy with the final outcome.
Definitely hard to be told you're wrong and do the right thing afterwards, much appreciated.
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Siobhan Boereboom on Google
★ ★ ★ ★ ★ Went in to buy a pair of boots and had lots of help even though it was reasonably busy. The staff member that was helping me had another customer to deal with as well but I never felt neglected. They had such a good deal that I ended up buying a sale pair as well as the boots I wanted. I love them both and was glad to find that they had afterpay so I could pay them off but take them that day! Awesome thanks girls ??????
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Donna Hamilton on Google
★ ★ ★ ★ ★ I had the very best service from Will in the Dunedin shop a week ago. He was very helpful. He went and got advise on improving the shoe fit and came back with a great description of what to do. Will had a great manner and was very accommodating to my indecision. It is great to go to a shop where young people are providing such excellent customer service. Top marks Will.
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Ben on Google
★ ★ ★ ★ ★ Wonderful service and would highly recommend, the staff go out the way to help you out to get the perfect fit?
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Emma-Kate on Google
★ ★ ★ ★ ★ My Mother and I were served by Jake incredible young salesman with incredible social skills! felt so welcomed and understood in what we were after! like I swear this guy could convince you to buy like 5 pairs of shoes (give the man a payrise haha!) absolutely loved this service! so thankyou so much Jake! Thankyou Merchant!
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Christina4 Wells on Google
★ ★ ★ ★ ★ As I seem to have a shoe fetish and Love the place. I should have shares in the business.
The girls are lovely and helpful.
Trying to be brave and not buy any more shoes until Christmas.
Cheers
Christina
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Treana Anderson on Google
★ ★ ★ ★ ★ Today I was served by Shannon and what a great asset to your company. I went a couple of days before and took some photos of what I would like to purchase and she was so obliging. So today I went back and purchased them. She was so obliging at what to recommend me to use to look after them. Such brilliant service.
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Stacey Murray on Google
★ ★ ★ ★ ★ Absolutely ? love this shoe store. Customer service is fantastic every time I've been. Great advice on how to look after the shoes. Love love love. Don't buy my shoes anywhere else (except my runners ?)
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