Merchant 1948 Queenstown - Merchant 1948 Queenstown 19/21 Ballarat Street
3.9/5
★
based on 8 reviews
Contact Merchant 1948 Queenstown
| Address : | Merchant 1948 Queenstown 19/21 Ballarat Street, Queenstown 9300, New Zealand |
| Phone : | 📞 +97 |
| Postal code : | 9300 |
| Website : | https://www.merchant1948.co.nz/ |
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Beethoven II on Google
★ ★ ★ ★ ★ Aaaaaa
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Gavin Muldoon on Google
★ ★ ★ ★ ★ Did not have the right size but organised it from another shop!
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Kristal Tall on Google
★ ★ ★ ★ ★ Staff went the extra mile. Absolutely fantastic customer service
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Stuart Henderson on Google
★ ★ ★ ★ ★ Excellent young sales woman on her OE from London... really helpful, warm, went the extra mile hunting for boots for my husband sadly dont remember her name.
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Lorena Carvalho on Google
★ ★ ★ ★ ★ Great quality shoes! Nice options to choose from. Afterpay available made the affordable purchase.
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Niamh Boulton on Google
★ ★ ★ ★ ★ Came in with no idea what shoes I wanted. Gavin brought me out about 20 pairs all colours shapes and even sizes to help me find the perfect fit. Patience of a saint. Wish I could of bought the whole shop. Super happy. Thank you Gavin!
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Karen Spires on Google
★ ★ ★ ★ ★ Had an encounter today with a very rude shoe salesman. He persisted on doing what I would call the 'hard sell' on cleaning and protective products. When I told him we didn't need extra products, he went on to say that he was doing his job and he certainly wasn't prepared to stop mid way through his sales pitch. I walked out and left my husband to deal with him. My husband purchased the shoes ONLY. This guy shouldn't be on your shop floor - very arrogant.
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Michaela Reissmüllerová on Google
★ ★ ★ ★ ★ Love the merchant shoes and will keep buying them but unfortunately have to give this Queenstown shop 1 star rating. You have to hope that there will be no problem with your shoes. I was waiting over two months for a reply if my shoes can be repaired with me having to go to the shop personally and ask them for an update a few times. I would rather buy a new pair than waiting so long and waisting my time. Also the staff told the on-line customer service representative that I was in touch with that they’ve contacted me but never heard back from me. I have never received any phone call or email from them and my info is up to date in the system. Just shocking. The customer service representative said that they will pass this to the regional manager but never heard back from them either. Really disappointing experience.
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