Michael Hill Christchurch - Michael Hill Christchurch 101/110 Cashel Street
3.7/5
★
based on 8 reviews
Contact Michael Hill Christchurch
| Address : | Tenancy 1B, Michael Hill Christchurch 101/110 Cashel Street, Christchurch 8011, New Zealand |
| Phone : | 📞 +7997 |
| Postal code : | 8011 |
| Website : | https://www.michaelhill.co.nz/stores/michael-hill-christchurch |
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Toni Porter on Google
★ ★ ★ ★ ★ My husband is possibly buying me a ring for a special birthday. Mei showed me a number of rings. I settled on a channel set diamond ring which she has put aside for my husband to see tomorrow. I had a very pleasant experience in the Cashel Street store thanks to Mei.
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All Blacks Fan 6 on Google
★ ★ ★ ★ ★ Terrible customer service from this store towards my wife. The saleswoman was far too pushy, trying to force the sale instead of providing simple customer service. Don’t buy here.
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Marion Dumaine on Google
★ ★ ★ ★ ★ I went there today to look for a ring for my sister. A lady called Carol came to help us straight away and was really lovely! She helped me find the rings in my price range and offered a lot of help. In the end I didn't buy one but Carol made me feel so welcome that I will definitely come back if I ever need to buy jewelry again.
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Sofia James on Google
★ ★ ★ ★ ★ Props to the Cashel st team, especially the male attendant! The best service I have received in a very long time!
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Keighley Robertson on Google
★ ★ ★ ★ ★ Chenxi was extremely helpful and gave us great options within our budget. It was an overall great experience
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Mia Culpa on Google
★ ★ ★ ★ ★ Prefer not to return - zero long term service! Dealt with an amazing older lady, I think potentially called Carol. We loved her to death and she really was the only amazing thing about the experience. Dropped $5k here and picked up jewellery, but couldn't even get them to confirm in writing that they had made the alterations we had ordered on purchase. Phonecalls/voicemail messages went unanswered. Incredibly poor service. South African store manager seemed nice at the time but made zero written contact as required. Disgusting that we paid so much for alterations and couldn't even get anyone to confirm that they had been done, for insurance. Carol needs to work in a different store. Their reputation lets her down. Untrustworthy, and would never return. What should have been an exciting engagement experience just felt like we were grossly taken advantage of.
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Jaysie Kemso on Google
★ ★ ★ ★ ★ I wanted a product that was out of stock at most branches but Ben from Michael Hill virtual team based in Christchurch contacted me (I'm in Wellington) and managed to contact Ashburton store for me as they had stock there and it was posted to me on the same day :) super friendly and helpful staff. Thanks guys!
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ANDREA MEDINA on Google
★ ★ ★ ★ ★ Bad services, I was expecting a professional and dedicated services to show and give different options for all type of gift, the women who attend me it was absolutely rude and give me jewellery that I wasn’t looking for, so I believe they need to get better training how to treat and approach clients.
The last thing but not less she didn’t even take my details to register the necklace, after a couple of months I come back because the necklace is broken , but I didn’t have the receipt and they couldn’t find any information even when I provided all my details, so I need to spend and check in my bank account for 10 minutes to find the purchase date to give the details to them .. to finally get a solution.
such a nightmare before and after the purchase.
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