Michael Hill Vulcan Lane - Auckland CBD
3.6/5
β
based on 8 reviews
Jewellery Store Vulcan Lane - Michael Hill Jeweller - Michaelhill.co.nz
Michael Hill Vulcan Lane will provide you with the latest jewellery trends as well as bestsellers and timeless classics to suit your personal style, or as the perfect
About Michael Hill Vulcan Lane
Our Price and Quality Commitment. All discounts quoted are off the list price for that product. Products are likely to have sold below the list price in stores prior to the discount offer because we pride ourselves on always being competitive.
Contact Michael Hill Vulcan Lane
| Address : | Michael Hill Vulcan Lane 118/124 Queen Street, Auckland CBD, Auckland 1010, New Zealand |
| Phone : | π +99 |
| Postal code : | 1010 |
| Website : | https://www.michaelhill.co.nz/stores/michael-hill-vulcan-lane |
| Categories : |
|
A
|
Abdullah Al Asif on Google
β β β β β Staffs are very friendly. They will help you to find you what you are looking for. You can even browse products on their computer which provided for the visitors to check online.
Store is well organised also in a beautiful location. Love the view from both inside & outside of the store.
|
|
c
|
cheekybulls on Google
β β β β β Brought a ring here ($600).Within two weeks it broke so I took it back. The staff member remembered me and we sourced the same style that fitted. Unfortunately after a month that one broke too...
Again they replaced the ring and I haven't had any issues since (a year ago now)
|
|
V
|
Veronica Lacerna on Google
β β β β β Staff are unprofessional with the way they speak. I came in to buy bracelets and they were not helpful at all; the girl that served me was a trainee & the manager that was training her was rude. Also, I got the bracelets engraved and it was not good, would rate it 4/10. Wouldn't come back here again.
|
|
J
|
Jennifer Whooley on Google
β β β β β TERRIBLE SERVICE! no accountability, this business is looking after items of extremely high sentimental and monetary value but treat it like nothing. No communication, ring sent to wrong store, not able to contact them. Very disappointed
|
|
R
|
Riza V on Google
β β β β β Bought this a week ago, just recieved it as I had it resized. The lovely lady named Jiyong cho from Queenstreet was so kind and helpful. She made my experience very pleasant and easy, I didnt feel obligated or coerced. She treated my son to some cookies which helped him sit patiently which was lovely.
Very stunning and high grade diamond ring i love it. Thank you
|
|
M
|
Moji Shah on Google
β β β β β I took there my ring for resize. After it was resized, I noticed that the ring is noticeably narrower at the resize spot, and the colour is also different. I called the branch from which I bought the ring, and they asked for some photos. I sent them the photos, and they apologized and told me that they had called the manager of Vulcan Lane branch, and all I needed to do was take the ring to them. However, when I went there to give them the ring, the manager told her coworker to say to us that she was busy and couldn't collect the ring and we needed to come back another time with a booking in advance. The worst part was there was no other customer in the store ( or at least I didn't see any other customer just to be fair), and there were two staff there when they were telling me that they didn't have time for me to fix their own mistake. The matter had already been discussed with them by the other branch manager, and all they had to do was collect the ring. They were much nicer when we went there to buy the ring compared to when we went there to use our care plan.
Sorry for the long comment. Based on my experience, I don't expect good customer service there, and the 3 year care plan I got with my ring is not useful with such customer service.
|
|
S
|
Sherry on Google
β β β β β I wouldn't go back to this branch anymore. When the staff realised that I just want to try the ring so that I could exchange it in another branch, they did not even try to help me anymore. The staff who initially wanted to help me out, was so rude and went away. I guess she only saw people as potential money with her sales! Very sorry for her mindset as a salesperson.
If I find her name out, I will update my review but I wouldn't recommend this branch to anyone.
|
|
S
|
Sara Priest on Google
β β β β β We went to this store to choose our wedding bands.
Service was impeccable. The staff really made us feel special and listened to all our needs. They had excellent knowledge of the rings in store and provided many different options for us to try on within our price range.
|
Write some of your reviews for the company Michael Hill Vulcan Lane
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Jewelry store, Jewelry engraver, Jeweler, Jewelry designer, Jewelry repair service, Watch store,
Nearby places Michael Hill Vulcan Lane
