Mighway | Campervan Hire - Auckland CBD
4.3/5
★
based on 8 reviews
Contact Mighway | Campervan Hire
| Address : | Mighway | Campervan Hire Level 1/69 Beach Road, Auckland CBD, Auckland 1010, New Zealand |
| Phone : | 📞 +89 |
| Postal code : | 1010 |
| Website : | https://www.mighway.com/nz/en/ |
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Kate Maxwell on Google
★ ★ ★ ★ ★ Mighways customer service was amazing! Our campervan broke down not far from our destination, we rung Mighway and they were responsive and very helpful. I would recommend making sure you get the best insurance cover because it saved our trip, if we didn’t have that it would’ve been a disaster. Our campervan itself left a bit to be desired but that’s the owners issue not Mighway. We will absolutely be using them to book again and will do so will fill confidence in ther service.
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Karthick Ravichandran on Google
★ ★ ★ ★ ★ I have hired a 6berth motor home via mighway. The motor home has been maintained well and had a great experience driving around South Island. Mighway’s service can be improved as most of the time it wasn’t easy to reach out to their service centre during the trip. The reason to give 2 star is I wasn’t happy with their after servicing, I paid the road user charge based on the km driven and after 8 days of dropping motorhome I received an invoice saying you have to pay $500 for missing parts. The invoice they have sent hasn’t got any details and they have deducted the money within next 48hours. I replied to their email asking for which part and I got a response after 4days saying that a hubcap is missing. I was disappointed and asked them for hub cap you have charged $500 and I have got a repose which wasn’t clear. So I have decided to not hire motorhome via mighway as I felt their after service is poor and more focussed on money. So just be careful when you hire a motorhome via mighway.
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Andrew Pickering on Google
★ ★ ★ ★ ★ Our first motorhome experience with Mighway was a great one! Steve and Lyn were prompt at replying to our queries before the trip. They also provided us with a link to an orientation video so we could familiarise ourself with its features and equipment prior to picking it up. They made things easier by driving the motorhome to Auckland Airport and allowing us to drop it off there on return so we could make our flight in time. Steve provided advice when we had questions whilst we were away and he ensured that the handover at the airport was efficient and smooth. We would highly recommend “This is it”; a modern, spacious and tidy motorhome with everything you need for a great kiwi holiday.
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Aishvarya Gunasekar on Google
★ ★ ★ ★ ★ Campervan was good, we returned in perfect condition almost the same condition. Just one hub cap was missing and for that they charged us 5 times more and that too without letting us know in advance. They just mentioned that there’s a damage and deducted the amount within 12 hours of emailing us. Despite asking multiple times regarding the damage there was no phone call and then they are informing us about the hub cap without any evidence. We also paid for the insurance amount of exactly same amount they charged us for. Extremely disappointed with their service. The entire holiday mood was spoilt because of their poor service. Will definitely not use their service in future. We even considered going to dispute tribunal.
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Sandra Monk on Google
★ ★ ★ ★ ★ dealing with Mighway was easy and a lot cheaper than the big rental companies. Mighway is the "book a batch" of campervans so you deal with the owners of the vehicle. Mine were lovely people who were happy to drop off and pick up the van. They were not super mechanically inclined and we dealt with some mechanical issues on the trip, sorting out a worn tyre, topping up brake fluid. Fortunately we are car people so it was no hardship and the owners reimbursed costs promptly.
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Bill Boon on Google
★ ★ ★ ★ ★ Our experience with Mighway Campervan hire was brilliant! questions were answered as soon as possible and all answers were direct and to the point. The Van we hired was immaculate everything including the kitchen sink was there. The bedding pillows and cushions were plentiful and most of all the vehicle was so easy to drive. Thank You Mighway and "Milly" a great experience and holiday
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Michael and Seira on Google
★ ★ ★ ★ ★ Hired a camper through Mighway, that was "Mighway Managed" - the owner lives overseas and obviously pays Mighway to manage their asset on behalf.
Despite getting confirmation the night before that the camper would be ready to pick up from the Christchurch depot... I was met by some nice young fellas from another company who had know idea what I was there for. They said there were no staff from Mighway working (Tuesday) and weren't aware of the booking.
They kindly sorted it for me (around their own customers... thanks fellas!). Took 2 hours for them to find the camper and prepare it to an acceptable standard.
Great idea putting consumers in touch with RV owners, but I wouldn't bother renting a "Mighway Managed" camper again - if you're using Mighway I would find the ones that are managed by the actual owner is my suggestion!
Overall the camper itself was great, but the mismanagement by Mighway brought the experience down for us hence the 3 stars. Feel bad for the owners overseas who are no doubt paying a premium for their RV to be managed effectively.
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Alan Young on Google
★ ★ ★ ★ ★ The whole Mighway experience was very rewarding, initially the first camper we hired cancelled 2 days before our intended departure, through no fault of anyone, a mechanical issue, fortunately I was able to find another and my first payment we reimbursed very quickly. The couple we hired the camper from in Tauranga were delightful could not do more to help us, there to ask questions and trouble shoot when required. All in all we had an awesome time, we are sure to do it again.
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