Napier Rockshop - Napier South

4.4/5 β˜… based on 8 reviews

Contact Napier Rockshop

Address :

Napier Rockshop 21 Dickens Street, Napier South, Napier 4110, New Zealand

Phone : πŸ“ž +88
Postal code : 4110
Website : http://www.rockshop.co.nz/
Categories :

Napier Rockshop 21 Dickens Street, Napier South, Napier 4110, New Zealand
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Jarad Louisson on Google

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Have been trying to purchase a guitar for my left handed 6 year old. The knowledge and service have both been absolutely terrible. Have been given contradictory advice, have been recommended purchasing elsewhere as they don’t have stock. In the end we found something on the Rockshop website and were in the store and they advised us to purchase online and deliver or click and collect. Made the purchase of a guitar and strap, collect it and open it at home. No binding posts on the guitar to attach the strap to, can take it to the store to buy the screw in attachments and fit, but no mention at time of collection or anything like that. Complete waste of time shopping here, buy elsewhere or online
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Gerry Cachemaille on Google

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Went in to buy a guitar for my daughter who was just starting to learn. Dave the sales man was professional. He didn't try to sell me an expensive guitar. He sold me the right instrument for the stage we needed it for. Honesty goes a long way
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Jonathan Hall (CapinNeemo) on Google

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Awesome selection of anything you might need. Helpful and friendly staff who are knowledgeable.
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Shawn on Google

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Hard to imagine why i would ever give these guys another dollar. Best of luck in the new world guys! "rock and roll!".
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Craig Muzashi on Google

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Revised review after going more than once. Stood at the counter with item in hand waiting to purchase, in plain sight of a staff member who was chatting to a mate for 5 minutes, and then he acted as if he was doing me a favour..."better take your money then." If you were trying to be funny...it fell flat.
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Exodus _ on Google

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Manager of the Napier Branch is a toss pot. I myself and others in store at the time were wanting to try out different guitars and he will ask you β€œare you buying it” and unless you say yes he won’t be bothered to let you try out a guitar, like who do you think you are mate? Haha. You are such a rude man and treated the other customers worse than me. Should be fired by HR in my opinion. The way you talk to people is unacceptable.
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Edwin Ang on Google

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I was very much afraid of walking into another guitar store but I conquered my fear and stepped in. There it was, my dream guitar, the EC-1000 VB Duncan, begging me to pick it up. Oh I did more than just pick it up. I caressed it like I just found my long lost wife in the middle of a jungle. I grew so emotionally attached to it in those mere seconds. With the wonderful aid of the store keeper, David, I carried this baby out like a champ. Even as I fumbled with my foreign VISA card not registering in the system, David waited for me patiently, chatting with me about the passion I love so much. David even helped me did a little setup on the guitar and threw in a bonus pack of Elixir's Nanoweb strings. Never felt so happy in a while. This might be the last time I'm wandering into a guitar store with my pockets full. After I stepped out of the guitar shop with my new guitar, I went on the hunt for a doctor, someone who can cure my Gear Acquisition Syndrome. Because this very shop right here, just made my GAS hit the extreme high end.
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James Spooner on Google

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Big thank you to the young drummer store assistant ( sorry cant remember your name) who was Super helpful and even went above and beyond to help me out. Where other stores would have made me pay for the piece i was after, he actually gave me a spare that he had.The piece fits great and im very happy!!!!! So thanks again, and im gonna pop in-store to get the dudes name and post it!! ROCK ON ??

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