Newtown Medical Centre - Newtown
About Newtown Medical Centre
History
Newtown Medical Centre is a large integrated family health centre which Dr Earl Stevenson-Wright took over from Dr Childs in 1937. Dr Stevenson-Wright was a prisoner of war for a couple of years before he returned to resume practice in 1946. Newtown Medical Centre was given its name in 1983. Dr Jill Shepherd has been at Newtown Medical Centre for over 30 years.
About us
The centre was established as a multidisciplinary facility for the Newtown community and this vision has been maintained and strengthened over the years with 10 GPs and a range of health professionals working on and off site in a collaborative way. This also includes an onsite pharmacy. There are also a number of other visiting specialist services.
Newtown Medical Centre participates in training medical students and student nurses based on existing relationships with local Universities.
Newtown Medical Centre has a strong record of innovation and collaboration with a great in house infrastructure and culture for adoption of new ideas and change management. Our people and our culture are our core asset. We support our people to feel impassioned, engaged and aligned to our service. Our commitment to you is to support you to be well.
HealthCare for our community
We are a Cornerstone accredited integrated family health centre caring for an enrolled population of 10,000 patients, providing a wide range of services, including acute services, minor operations and nurse-led clinics.
Newtown Medical Centre is part of the Health Care Home programme in association with Tu Ora Health Network. The Health Care Home is a model of healthcare that supports general practice to be the health care hub and care co-ordinator for its enrolled patients.
We are a Practice Aiming for Excellence
Aiming for Excellence is the quality standard for general practice in New Zealand.
Aiming for Excellence sets out advanced and aspirational criteria for practices to achieve over and above the requirements of Foundation Standard.
Supporting our communities’ diversity
The Newtown Medical Centre team speak a variety of languages to support all cultures within our community:
Tongan, Samoan, Gujarati, Hindi, Fijian Indian, Mandarin
Contact Newtown Medical Centre
Address : | Newtown Medical Centre 33 Rintoul Street, Newtown, Wellington 6021, New Zealand |
Phone : | π +8999 |
Postal code : | 6021 |
Website : | http://www.newtownmc.co.nz/ |
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Karley Skinner on Google
β β β β β Every experience I have had here has been excellent. Nurse Gordan is very knowledgeable and helpful and I always feel comfortable there. Dr Hayworth made me feel truly listened to and gave me great info and medication for my chronic headaches which I had suffered from for 5 years. I'm now headache free, which has changed my life and I'm super grateful. Highly recommend this practise! Very professional and caring.
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Hannah B on Google
β β β β β My doctor is great but I have had reception not answer phone, been hung up on multiple times when it said 'leave a message' (leaving me unable to make contact) and most recently been unable to get through for days (bc phone is busy during the hours I am able to call and there is no option for a call back). They failed to update my details online so I'm unable to get a script online...so right now it will cost my fifty dollars to get an emergency script faxed or I will go through terrible withdrawal (because I was unable to get through and none of my messages were answered)...I am poor bc of a debilitating illness (that I need medication for), so this is really hard. Poorly run service but again, great doctor when I am able to get an appointment
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A Y on Google
β β β β β Seriously need to get a better receptionist. I only go to the doctors maybe twice a year but would like some good service when I do. Rude receptionist. I should have stayed with Hataitai doctor, you get treated like a person not an annoyance.
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B. on Google
β β β β β Have previously been relatively content with this practice however they appear to becoming more and more purely profit driven over the last 2 years.
The latest change is that female Doctors are now either completely unable to perform smears or the practice is refusing to allow them to.
For me to book a routine smear and a simple step down in a dose of (current) medication (which in the past has been a 5 min smear and a less than 5 minute discussion) I am now forced to book both a nurse and a Drs appointment and pay for both separate appointments.
This on top of recent fee increases, decreases in appointment times, numerous prescription errors, and a high turnover of staff speaks volumes about the intentions of the practice-despite any "justifications" they try to give.
Disappointed.
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Garrin Vo on Google
β β β β β busy little medical center, nice staff, ez bookin, in and out, quite hard to find a parkin spot. so far so good.
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SK on Google
β β β β β This is a horrible centre to go to.
My husband has been with this centre from 2 years and we don't use them alot. We needed emergency covid test. My GP personally attended me and did my swab although she was so busy. At Newtown medical centre my husband waited for 1 hour and no response from Nurse. Bloody useless service.
Shame on a practice who cannot look after their clients when needed.
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Peter Rodda on Google
β β β β β Our family has always had a lovely experience with the practice. Often made extra effort to see us when we were worried about some thing with our baby. Staff have always been friendly, and given us more time than they really should have.
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Tere Thomas on Google
β β β β β Depending on the receptionist you get, one has been short (abrupt), rude & unhelpful with not only myself but as I have overheard, with others, the other is helpful, caring, patient & professional. They are the first point of call - the 'face' of the Medical Centre - these impressions matter! I would give the receptionists 2.5 stars as only 1 person in this position can bring the whole team & patient experience down. The nurses are lovely & great at their jobs, but they always seem understaffed & have a lot more responsibilities than they have ever had before. I give the nurses 4 stars out of 5. The new practise rules are not helpful & do seem to be financially motivated - smear tests with nurses only & if you have to see the doctor too payment is for both, 20 min only consults with no discount for further/ longer consultations or follow-up appts, high cost of sending repeat prescriptions to chemists, no call-back facility etc. If you give people a choice of seeing their doctor or seeing a nurse & advise them of the cost of both options, people can decide for themselves what they want to pay therefore who they would like to see or vice versa. If you run the centre efficiently then people will pay for the great healthcare/ services they receive & you will still make profits. I think changes should have also been discussed/ client feedback gained before major changes that affect all parties are implemented. This way you maintain the centre's reputation & return it to one of the best, most sort after Medical Centres to be a client of, that it once had. My doctor is the best doctor in the world - Gill Shepherd is an absolute star, committed, professional, understanding, fair, patient - she gets 5 stars out of 5. She is the heart of the Medical Centre & it's truest & highest regarded asset.
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