Nz Revive - Judea
1/5
★
based on 1 reviews
Contact Nz Revive
| Address : | Nz Revive Koromiko Street, Judea, Tauranga 3110, New Zealand |
| Phone : | 📞 +8788 |
| Postal code : | 3110 |
| Categories : |
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Martin Mountain on Google
★ ★ ★ ★ ★ A bad experience from start to finish.
Definitely not the cheapest quote that we got and certainly not the quality service that we believed that we were paying for.
19 of the 21 windows and doors smashed out in a day..? I've got the damaged brickwork to prove it and remedial repair work wasn't undertaken until nearly three months later
Nearly all of the mitres on the window linings were blown out because they didn't have the knowledge to pack out properly before fixing. And after remedial work was carried out (twice in some instances) the architraves had to be recut and fitted. One window appears to have been forced to fit the opening because the mitre in the sill lining was extremely wide and required a lot of time and bog to botch up a repair.
Three of the doors needed adjustment to close securely
We could have opened our own hardware store with the number of nails and materials left around the house and not a single panel of glass was ever cleaned or the stickers removed.
Came home from work twice to find the installers sitting under a tree in the garden, NZ windows tradesmen?
Had another team of installers who had to fix up the fix ups from the initial team. You can't call yourself a tradesman when other people are called in to fix your remedial work
The sales team and installation team are strangers to one another and resulted in 24 hrs notice for installation and a rather unpleasant encounter when the salesman turned up at our door unannounced, looking for payment without establishing our content with the remedial repairs to our damaged brickwork.
Customer service failures from start to finish
I can't recommend anyone to use Revive windows and doors Tauranga based on my experiences with what should be an exceptional service but is badly lacking in quality and after-sales service.
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