Pacific Radiology - Boulcott Hospital - Lower Hutt - Pacific Radiology - Boulcott Hospital - Lower Hutt 668 High Street
3.4/5
★
based on 8 reviews
Contact Pacific Radiology - Boulcott Hospital - Lower Hutt
| Address : | Boulcott Hospital, Pacific Radiology - Boulcott Hospital - Lower Hutt 668 High Street, Lower Hutt 5010, New Zealand |
| Phone : | 📞 +978 |
| Postal code : | 5010 |
| Website : | https://www.pacificradiology.com/%23/locations/wellington |
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Kiwi Dad on Google
★ ★ ★ ★ ★ The X-ray scan was a fabulous experience, unfortunately one of the receptionist ladies were not the friendliest of people, so dropped from a 5 to a 4 ⭐️
Shout out to the Canadian/American lady she was amazing to deal with ?
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Sarah Harris on Google
★ ★ ★ ★ ★ Reception staff incredibly rude and disinterested, have been the same for years
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Steph Graham on Google
★ ★ ★ ★ ★ Radiograph - Belinda and student Ella, very pleasant, easy to understand as I am deaf. Ella I wish you luck in her chosen career .
The ladies on reception are also very nice and friendly. Sylvana, Lydia and Karen.
You definitely have an A team working for you.
Many thanks
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Costa Karystinos on Google
★ ★ ★ ★ ★ Pacific radiology... What to say? They need new staff in short. Why oh why will you argue with a customer? Even if the customer is NOT right, as a good professional you NEVER argue with a customer. "We HAVE send you a reminder sir" she said. "No I received nothing..." and in today's busy life you rely on these accurate reminders... Did I got an apology? Maybe just a kind word? No, let's ARGUE with the customer and say " Do you think we're lying?...We sent you a reminder!" (!!!) Months ago I had a x-ray scan. The operator never greet me but just gave me directions to "hurry up" (!!!) Not in words but she did told me that: "...others waiting"! PACIFIC RADIOLOGY if you can't handle referrals from hospitals JUST tell them. Not pocket the money and then don't give a s**t about patients. Pityful.
Update : seems the reception staff got the memo and all being too kind. We'll see.
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Danyal Eades (Dan) on Google
★ ★ ★ ★ ★ They will send debt collectors at you without warning!!!
When they sent a bill of $50 to the wrong address then they failed to follow up in any other method such as a phone call. 6 months later they send debt collectors your personal info that tell you must settle in 7 days and when trying to contact the accounts department of pacific radiology they say sorry the person dealing with our case is away for the next 11 days so we cant do anything are you happy we have answered your questions? NO! We are not happy! We now have a financial black mark against us because of a $50 bill you failed to send to the right house or even remotely attempt to follow up on.
Congrats you can take an x-ray but fail everywhere else.
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Ligi Tuiavii on Google
★ ★ ★ ★ ★ I arrived 40mins early for my appointment as I wasn’t sure the location or parking.. Waiting room was full ladies at front desk were nice and welcoming. Was seeing by wonderful and caring specialists. It’s was painful procedures but I was so grateful I actually had an appointment and before Xmas.. So I can relax!! Thank you Pacific Radiology Boulcott Street Lower Hutt..
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Joanne on Google
★ ★ ★ ★ ★ If needing to get a vaginal + abdominal ultrasound, Lower Hutt is the place to go. I always go to PR Boulcott after having an awful/awkward experience at PR Upper Hutt years ago. Lower Hutt respects your dignity - she leaves the room and you have a robe and blanket to cover yourself with. The lights are dimmed and the equipment is modern.
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Lola Valentine on Google
★ ★ ★ ★ ★ Waiting room radio blasting talkback, news, and ads is not very relaxing. Some quiet music would be nicer, especially when people are potentially feeling anxious about a medical procedure. Service otherwise was good!
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