Pacific Radiology - Paraparaumu - Pacific Radiology - Paraparaumu 150 Kapiti Road
2.6/5
★
based on 8 reviews
Contact Pacific Radiology - Paraparaumu
| Address : | Pacific Radiology - Paraparaumu 150 Kapiti Road, Paraparaumu 5032, New Zealand |
| Phone : | 📞 +978 |
| Postal code : | 5032 |
| Website : | https://www.pacificradiology.com/%23/locations/wellington |
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Rachel on Google
★ ★ ★ ★ ★ The radiographer was professional, experienced and thorough. 5* for him.
The receptionist was rude and uncaring. I have found this at both the Paraparaumu and Waikanae branches.
This attitude needs to change as Pacific Radiology appears to do all public referrals. Some respect for patients is required and the basic understanding that we are people. It’s simple really.
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Elizabeth Bathory on Google
★ ★ ★ ★ ★ Receptionist is am absolute piece of work. Drive all the way from town for a 430 appt and she just rolled her eyes was horribly snarky and really really terrible to deal with.
I can understand there may have been a miscommunication over the phone, but don't roll your eyes and SNAP at people when they point out your website says you close at 5, not 430.
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Vivienne Zotova on Google
★ ★ ★ ★ ★ Useless, been waiting over 2 months to get an ultrasound done, and just for your information they won't let you get a print out of your own ultra sound you get done. I'd hate to think how they treat people who are in urgent need.
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Judith Robyn on Google
★ ★ ★ ★ ★ Radiologist was brisk and efficient, if unsmiling. But the receptionist was distinctly unfriendly and unhelpful. However the job was done and that's the main thing.
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Kathy O'Halloran on Google
★ ★ ★ ★ ★ Waited days to get a call from pacific to book an MRI appointment which has been marked urgent. How bout employing some more staff to book appointments as very stressful for people please have some compassion.
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jordan h on Google
★ ★ ★ ★ ★ Omg how disgracefully rude can a receptionist, be you need to be fired this is a serious service that people have a right to have an appointment your so disgusting #!!!#& in the end i dont have an appointment and had to hang up on her will start again tomorrow then reading all the negative feed back this centre do not care as clearly this receptionist is still working after all the complaints, may need advice the kapiti MP !! So not a nice experience
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Stephanie Alexander on Google
★ ★ ★ ★ ★ Radiographer was very efficient, friendly and professional
The administration staff weren't engaging or cordial. They seemed to be annoyed their conversation was being interrupted by another client/patient? The plastic barrier didn't help with engagement but the way I was asked confirmation details it was curt, offhand and aloof. I almost had to shout to this person and she just glared at her computer screen most perplexed that my current GP wasn't the same as was on their previous notes from years ago. The referral from my current GP she obviously ignored. Surely this referral had all my current details, and which they should have keyed into their database once they had received the GP referral letter. Isn't that their job? I recommend ladies a bit more of a friendly, quick and efficient manner with clear voices and perhaps a smile
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Kokokiki on Google
★ ★ ★ ★ ★ No jab and you're ineligible to be a support person for your loved one. This is not a requirement from the government but a choice you have made. The person attending the appointment can be unvaccinated however.
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