Pathlab Cameron Rd - Tauranga South
3.5/5
★
based on 8 reviews
Contact Pathlab Cameron Rd
| Address : | Pathlab Cameron Rd 829 Cameron Road, Tauranga South, Tauranga 3112, New Zealand |
| Phone : | 📞 +77877 |
| Postal code : | 3112 |
| Website : | http://www.pathlab.co.nz/ |
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Kat Gilbert-Tunney on Google
★ ★ ★ ★ ★ Went on a Saturday at 11.20. Would not let people in the door because apparently they only had 2 staff on. There is nowhere else open to take blood in Tauranga on Saturday so maybe you need to be open longer or have on call staff. Not good enough!!!
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Cain Bradley on Google
★ ★ ★ ★ ★ Your staff need retraining, terribly customer service and how did uz forget to tell my partner about certain medication when she's waited 6 months to see you then you tell her she has to wait longer because the woman on the phone didn't do her job properly and inform us about taking antihistamines, you guys are terribly rude when you could surely understand the frustration. The only good person there however was the phillipino receptionist he was very apologetic just the person the phone who should probly explain everything properly
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C H on Google
★ ★ ★ ★ ★ I went here on the 22nd Feb for a blood test. I have an aversion to needles as I have had some pretty bad experiences. I informed my nurse, who promptly rolled her eyes and said 'you girls' - I am 40, so not sure I qualify as a 'girl' but anyway...I tried again and said I was afraid of needles, she mumbled something, so I said I had had a bad experience. She didn't care, was rough as guts and I have a huge bruise to show for it. Terrible to be treated like this, I don't like acknowledging my fear and to be basically mocked with little sympathy is just plain shi**y.
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Wiezell Ho on Google
★ ★ ★ ★ ★ Receptionist was rude. Went there as per instruction of our GP for our son to have a swab test coz he has a cough and fever. When I entered, I greeted her and started informing that we have an appointment, she cut me off and told to stay outside thrice (me and 2 sons wore face masks). Her voice was a bit loud and it was embarrassing because the patients in the waiting area stared at us (like we have this deadly disease/confirmed covid).
However, the nurse (Rona) who attended my son was very kind and nice. She even asked my other son to sit in the waiting area but I told her no as the receptionist asked us to stay outside.
Anyhow, I understand that due to COVID every one is too scared and cautious but the receptionist could have told us in a nice way.
BTW, this is my son's 3rd time to have a swab test (every time they have cough, GP would recommend swab test to eliminate the doubt of COVID) and we have never been treated like this in another clinic.
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Bettina Mueller on Google
★ ★ ★ ★ ★ Horrible experience with covid PCR test
Was told test results take up to 48h, when they are only valid for 72h and a price of 200$
In other countries you would pay 30 for 48h, 100 for 12h and 200 for 1,5 h. This is horrible
On top of that I ask @ booking if I need a passport or anything else, was told nothing
Being there they requested a nz passport to do the test. WHAT?…
Lucky wise a second nurse overheard the rude conversation and took over, she checked with someone and driver license was fine (she was very nice)
My recommendation no covid test @ this place
(For blood test we go to path lab Bethlehem and are very happy)
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Dylan Hodder on Google
★ ★ ★ ★ ★ Good service during the evening! Staff were friendly and my walk-in was quick. Needles can make me feel queasy, so the nurse was accommodating to let me lay down and play my music softly when taking my blood.
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Chris Slater on Google
★ ★ ★ ★ ★ Had to go to Tauranga Hospital Pathlab this morning. The woman in reception was just awesome. She was so respectful and helpful to everyone regardless of who they were. The phlebotomist was great. She really put me at ease and was so friendly . Can't speak highly enough of the staff.
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Michelle MacWhirter on Google
★ ★ ★ ★ ★ What a lovely place. The lady at reception was extremely warm and friendly and radiated happiness. She was singing away behind the desk.
The nurse who took my bloods was also really warm and friendly, and she was so fast at her job, very professional and pain free.
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