Pizza Hut Grey Lynn - Grey Lynn

Had ordered Italian pizza CSR was not able find my pizza, pepperoni was missing, olives were thrown on it after it was cooked, all ingredients were centered, cuts wer not even. Looks like dey wer running out of cheese. Juz everything about the pizza was wrong. An perfect example of worst pizza. Waste of $12 n time. Will not recommend this place to anyone.

Ordered hot n spicy pizza at this store ,beautifully made and taste delicious, thanks to shift Supervisor.

I've been coming to Pizza Hut Grey Lynn for some years now and I am finally writing a review that reflects their service. they are inconsistent in their quality of pizzas, both in terms of dough and amount of cheese/toppings. sometimes they come with a huge amount of pizza, which is both satisfying and filling, other times they come with so little cheese the pizza is inedible - there is no consistency and if you bring it up with staff they will get together and berate you and gaslight you (this literally happened to me and so I stopped going here for about a year as a result). If you value consistency, go literally anywhere else but here, but if you're down on your luck, strapped for cash, depressed and need some bang for your buck, you can run the slot machine that is Grey Lynn Pizza Hut and hope you get an $11 pizza that will feed you for two days (due to the share amount of cheese on the blessed thing). If I had the time and the energy, I would get some scales, measure each pizza I get and then document the cheese content just so I could have irrefutable evidence of the inconsistency of their pizzas as well as a reference point to demand they remake my triple cheese pizza with triple cheese (as opposed to regular ol' cheese pizza) since without such, there would be no way to get through the emotional beratement that is the customer service quality of this place. I cannot stress this enough, the staff are cold, cruel, unwelcoming, unaccountable and, unaccommodating. The pizza's you get will either be mostly pizza dough and little topping or heaps of topping and less pizza dough. Thanks for reading my review, if you have a strong head and you get something you are unpleased with at Pizza Hut Grey Lynn, then do not hesitate to demand they fix the problem they caused. Other then all this mess, literally every third order I make at Pizza Hut Grey Lynn is messed up, they forget a sauce topping or make the completely wrong pizza (which can at least be demonstrated by the fact you have a receipt). Some final words. I've worked in fast food and at pizza places before, this kind of service isn't the result of bad general staff, this is the result of incompetent management and lack of training staff on customer services - the biggest give away that Pizza Hut Grey Lynn's problems are with management/ownership is the obvious nepotism and lack of union presence. It is very clearly a family owned franchise and not operated by head office.

I wish I could give 0 star. I ordered pizza from Pizza hut Grey Lynn store.when I went to pickup my pizza from store at 9.35 pm .Indian guy was not wearing mask and gloves . It’s very dangerous to order food from that store and wouldn’t recommend to anyone. worst experience.not coming back again

This is a review about the cleanliness of the store. If I could give zero stars I would. I'll take photos next time, but this store is probably the dirtiest store I've ever been in. Does anyone ever sweep and mop the floors of the entrance/customer area and wipe down the benches? If they are fine presenting their store to their customers in that disgusting state, I can't imagine what it looks like in the back. Clean your store man. You serve food. I'm reporting them to the food safety inspectors. Also, they are making food but they're not wearing gloves? D rating hands down.

Mixed feelings with this one. If you order 1 pizza it will be delicious, but order too many, and the quantity of the pizza drops by a lot! Not enough cheese, to much sauce on the bases etc. they aren't very consistent with their work

Normally I prefer Pizza Hut whenever I want to have pizza but today I got the worst pizza ever. It wasn’t cooked well. I’m surprised staff didn’t noticed that. Pizza clearly seemed uncooked as can be seen in the photo. Too bad taste, waste of money. I ordered peri peri chicken but didn’t even look and taste like it. Never gonna order from Grey Lynn brach pizza hut. There should have been option for 0 star as it deserve so but sadly I have to go with one.

I also wish I could give zero stars. The pizzas were burnt and the dough puffed up to the size of larger than table tennis balls (photos attached) and there was no peri peri sauce in the peri peri chicken pizza. When I called, the woman who called herself the owner, was defensive and said they were busy and human errors can happen(what an excuse and poor customer service) -NO apology , and said that she will see what she can do the next day when I send the photos. She couldn’t have missed seeing the huge ‘dough balls’ as they were HUGE when she’d packed SO she obviously did not care about the quality of the food she was delivering. She was not apologetic at all and very rude.