Post Haste Depot - Frankton
2.5/5
★
based on 8 reviews
Contact Post Haste Depot
| Address : | Post Haste Depot 48 Grant Road, Frankton, Queenstown 9371, New Zealand |
| Phone : | 📞 + |
| Postal code : | 9371 |
| Website : | http://www.posthaste.co.nz/ |
| Categories : |
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blue boy on Google
★ ★ ★ ★ ★ Useless absolutely useless, I work at a b&b in queenstown which always has staff onsite. They never knock just drop a note to collect from a drop point and leave. I know the drivers get paid by the package and they are just being lazy and not bothering to actually deliver anything. Instead we have to pay a staff member to go to the drop point using the company car to collect any packages we where meant to have delivered directly to us I only wish we could invoice them for the cost to go collect each package due to their lazy staff. I've tried complaining to the company but it just gets ignored so now all of you out there can see how bad these guys are at what is a very simple job.
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Scott Pinfold on Google
★ ★ ★ ★ ★ They are a total bunch of liars. Keep saying they have tried to deliver something but no one was there even though it’s a 24/7 business and I run the front of house. They say the tried calling and left a message yet no message exists and no missed calls. Total liars. I wouldn’t trust them to run a thing not to mention even deliver something.
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Joe Schroder on Google
★ ★ ★ ★ ★ Useless, can see my parcel arrived at 9.30am on friday and it wasn’t delivered that day despite them having 6 and a half hours to deliver it and i live about 5 mins from there depot.It was a 2 day service that has now been 5 days.It’s not the first time this has happened either.Avoid! Being completely useless seems to be a cromwell specialty.
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Andrew Jensen on Google
★ ★ ★ ★ ★ I waited a while to cool off before writing this review. We used a Newmarket company to ship a painting to a client 'door to door' in Queenstown. The box was securely wrapped and well labelled with phone numbers etc. PH dropped it off in a tin shed a kilometer from the clients house. It was pure chance a friend driving past saw it sitting there and recognising the label (huge lettering) stopped to check. No explanation, no apologies. Don't risk it. Your reviews suggest this is not an uncommon problem. Appalling.
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CALTA on Google
★ ★ ★ ★ ★ Still waiting for my package after four days. On the tracking information it only says that it was picked up, that's it.
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Will Wallace on Google
★ ★ ★ ★ ★ Always delivered on time. But please, I beg you, make your tracking system not a baffling ordeal.
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Robyn Lesh on Google
★ ★ ★ ★ ★ WONDERFUL customer service. I was looking to get an urgent ACC package delivered asap and Steph on the phone was amazing, following up on the package locally and setting up a way for us to pick it up days earlier. Thank you!!!
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Mark Collins on Google
★ ★ ★ ★ ★ If I could give zero stars I would. Absolutely useless.
Four unhelpful phone calls over two days to try and locate a package that has been untraceable since being picked up five days earlier. Not one person can tell me where my package is. It only has to travel 100km from door to door.
The local depot manager was supposed to be passed my details to contact me with some information. I never heard anything.
Just a company full of people passing the buck and nobody willing to take responsibility.
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