President Taxis - Hauraki

I booked President taxi's to take us from Auckland CBD to the airport, then to bring us from the airport back to the city on arrival back in Auckland. I was asked for payment up front on the phone when booking which sounded odd, and is not something I have encountered with any other taxi's. Not a huge drama, and the computer system was down so I was asked to pay the driver on the day. The ride to the airport was fine. The driver (Steve I think?) was pretty good. The vehicle was an older Jaguar with leather seats. The driver mentioned that the owner had said many times that he would be upgrading the vehicles but never does. The issues started on arrival back in Auckland. When we could not see the taxi or driver we called President Taxi's. He said he would follow up with the driver and get back to us. He called back 10 minutes later to say the driver had a flat tyre and was waiting for AA. A bit of a head's up might have been nice given they've got ''high tech computer systems telling them about the drivers location''. We were told to try another taxi, rather than offering to send another one to us. We grabbed a taxi in the rank and as we were leaving saw the President Taxi driver coming into the terminal. Impossible timing if he actually had a flat tyre. Turns out this brand is owned by the same person who runs 'Flylink' transfers. We had a major issue with Flylink approximately one year ago when we arrived at the airport and the taxi was not there. I called the owner/operator only to be told that I hadn't confirmed a taxi. This wasn't the case, as we had two identical taxis, one for my parents who were on the same flights. We were told by the other driver that both had turned up to the airport but one was redirected to another customer at about the time our flight landed. Also, the Flylink website shows that the vehicles are Mercedes, Statesman's or Fairlane's. Our ride to the airport was in an old Camry. All evidence points towards the operator being a liar and very sloppy. It is worth every penny of the $30-$40 more to get a corporate cab and have impeccable service. After having this happen twice, I can strongly recommend that the last thing you want to have after a long flight is for your transport not to turn up, and the operator lying about why they are not there. Very disappointing.

I had a terrible experience with this company and will never use them again. I had a driver who misunderstood my instructions, didn’t use the metre, and didn’t use the GPS and forced me to pay $114 for what should have only been a $35-40 trip. He became very defensive when I questioned why the fare was so expensive and kept blaming me telling me it was my fault. As a female travelling by herself I felt very uncomfortable with this man. When I rang the company to provide them with the ID of the driver and explain my experience they didn’t care at all and completely brushed me off.

Good friendly service for a reasonable price, Will recommend!

Hi, I've used this company around 40 times. Never an issue. Often they provide a quality vehicle at no extra charge. The ownership may have changed hands but no apparent issues yet although sometimes nowadays I get a Camry instead of a Merc. Drivers always polite and helpful. Pays to pre-book in advance for a flat rate fare and provide mobile.

I recently booked with President Taxis and was very impressed with the punctuality , promptness and their professionalism. I highly recommend their services.

Have been using this service for more than 5 years have always found them very punctual the drivers are well behaved and cars are clean. The fixed prices are a good deal to go to airport and return, would highly recommend this service to all

Recently used this company. Person answering the phone was very clear in asking pick up details and drop off times for airport transfers. Fixed price was informed on the phone so no hidden/unknown costs. We will be using again.

Used President Taxis when I was travelling overseas. The Service was super easy to book Via Phone call, Specializing in airport Transfers! They arrived on time and were very professional. The Drive to airport during Rush hour Felt very calming and not stressful at all. Big thank you to Nick for his wonderful Service!