Red Cap Carpet Cleaning & Pest Control - Penrose
1.4/5
★
based on 8 reviews
Contact Red Cap Carpet Cleaning & Pest Control
| Address : | Red Cap Carpet Cleaning & Pest Control 18/100 Rockfield Road, Penrose, Auckland 1061, New Zealand |
| Phone : | 📞 +877 |
| Postal code : | 1061 |
| Website : | http://www.redcap.co.nz/ |
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Louisa Yau on Google
★ ★ ★ ★ ★ Absolutely dreadful. :Like everyone else, bought a Grabone voucher but the owner cannot be contacted. Left messages after messages.Unfortunately for people who are running this so called business it was too late by the time you came back with a response.
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Kimi Wang on Google
★ ★ ★ ★ ★ The director is so arrogant. I'm planning to clean the carpet of my new house. And I only text him about 4 questions. Then the guy text back to me said“ pls no more questions! It's annoying us a little bit...” So rude attitude. I prefer to cost more to find another one.
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Julie Maher on Google
★ ★ ★ ★ ★ Unreliable service, They rang and confirmed wrong day then didn't call back to confirm correct day or time. Had to follow up with calls myself then was told that they weren't going to come and do the job as they couldn't do this apartment.
Funny that I have had carpet cleaners in here before and so have all the other apartment owners.
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Deanna Clarke on Google
★ ★ ★ ★ ★ Bought voucher off Grab One. Phone message only, saying to book online. Sent all my details...no contact. Now I see their website isn't even coming up. Reviews on No Cowboys is appalling. WARNING...just DON'T!!
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Melissa Parry on Google
★ ★ ★ ★ ★ This guys is a total scammer. I made a booking online, and after hearing nothing for 2 weeks I rang him - he apologised and made an appointment. He called at the appointment time and said he couldn't make it. We rescheduled and after getting my house ready for him a second time (no easy feat with 2 young boys) he never turned up. After calling him, he told me I had the wrong date - no chance!! I have asked for a refund - let's see how that goes. Terrible service!!!
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Ian Thomas on Google
★ ★ ★ ★ ★ Like everyone else here I wish I'd looked at the reviews before buying the voucher. Bought the voucher, booked it in, but was told that they would reschedule as it was raining - fair enough, I thought. However that was months ago and there has been no communication. Other than a message to say not to call as he was in a meeting and to communicate via text instead. That was two weeks ago and still nothing.
They have no understanding of customer service!!!
Worst experience ever!!!
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leon li on Google
★ ★ ★ ★ ★ Warning the worst online shopping I have ever done. I wish i have checked out the review on internet before we bought a voucher from grabone for $60. My wife called and told us must make a booking on Red Cap Carpet Cleaning website. We have made the booking and complain on the website twice. They never contact us and the voucher is going to expire. update on Dec 2013. they promised me to refund but never happen, no more further contact.
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David Li on Google
★ ★ ★ ★ ★ Worst experience ever!!!! I bought this voucher in June 2013, and everytime when i tried to contact him he either said he is busy or he is currently driving. finally made some promise to come to my house to do the job and then cancelled in the last minute because of raining, and this was in September. took him nearly a month to make a booking and then same thing happend again, left with some reason saying cant do pest control if we are doing painting. later i called him trying to make another appointment, he start shouting at me !! i mean what kind of customer services is this ?? i had been waiting for this service for 3 months and you are shouting at me ?? Never ever suggest this company to anyone. I rather spend my $75 dollars for donation than to this kind of services!
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