Rodd & Gunn - Wellington Central
About Rodd & Gunn
A redefined retail experience.
To us, a retail store is more than just a place to buy products. Our customers visit Rodd & Gunn lodges to get lost in an experience. So, we want to make every single interaction with our customers authentic, and memorable. After all, a sense of Kiwi hospitality is ingrained in our brand’s DNA.
In 2016, we brought the world of fine dining and fine fashion together, when we launched our first lifestyle experience, The Lodge Bar, on the shores of Lake Wakatipu, in Queenstown, New Zealand. Inside our concept store, anything is possible - browse the latest collection one moment, then tuck into a delectable dish designed by The Lodge Bar Group’s Executive Chef, Matt Lambert, the next.
We’ve since opened a second experiential retail concept in Commercial Bay, New Zealand, which provides an elevated escape from the hustle and bustle of downtown Auckland.
In 2021, we, in partnership with Myer, opened the world’s first experiential retail concession in the Australian market, The Lodge Bar, housed alongside the Road & Gunn concession at Myer Chadstone in Melbourne.
Our fourth venue and global flagship lifestyle destination, The Lodge Bar & Dining James St, Brisbane opened in May 2022. A fusion of luxury and style, our coveted venue offers a sense of elevated approachability across both hospitality and retail, melding fashion, food and wine to create an experience like no other. The Lodge Bar Group's Executive Chef Matt Lambert has followed the same ethos as our other restaurants by sourcing the finest local produce Australia has to offer, allowing the quality ingredients to shine. Cameron Douglas, The Lodge Bar Group's Master Sommelier and Group Beverage Manager, has curated an expansive wine list with New Zealand wines at the heart of it.
Contact Rodd & Gunn
| Address : | Rodd & Gunn 46 Willis Street, Wellington Central, Wellington 6011, New Zealand |
| Phone : | 📞 +9979 |
| Postal code : | 6011 |
| Website : | https://www.roddandgunn.com/nz/ |
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Christopher Blair on Google
★ ★ ★ ★ ★ Would love to have bought a sports jacket but in no way could I fit any- all for bodys leaner than mine!!! Good service from amusing and engaged female staff member.
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JOHN Unlimited on Google
★ ★ ★ ★ ★ Always great service and really competitive prices on quality goods
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Rose Tobura on Google
★ ★ ★ ★ ★ great range of mens clothing and customer service is great and friendly staff. they will help you if you need any advice. one of my favourite mens clothing brand as their product quality is great and last very long.
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Josh Finch on Google
★ ★ ★ ★ ★ Got some shoes and had really great service. Attentive but not smothering.
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Manish Patel on Google
★ ★ ★ ★ ★ This store is located on the willis street near countdown.It's clothing store.The store has nice collection of clothes.I visited this store only once as i need to purchase a full sleeve shirt. I bought one from here and later on realised that i already have the same shirt with same pattern.So i just went to the store a day after i purchased it and they have happily accepted it after checking it for the quality purpose and refunded me the full amount.
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terry mccaul on Google
★ ★ ★ ★ ★ Great store. Friendly people
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Josh James on Google
★ ★ ★ ★ ★ The staff were very helpful with selecting the correct sizes and appraising my outfits and ther was a good selection of smart clothes
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Salem Risyad on Google
★ ★ ★ ★ ★ I would like to express my utmost appreciation and admiration as a customer, and personally thank a staff member in the Willis Street, Wellington store in hopes that your company could recognize and celebrate this woman as she is an asset for any business. I really hope she gets this and her manager sees this and acknowledges it. I believe I was taken care of by a lady named Max/Marks (apologies if I got her name/spelling incorrect).
I’d like to start by saying, her customer service skills are impeccable! She had such passion in selling the brand and really outdid herself by doing the best for her customer. I came in yesterday to purchase a jacket for myself and also a present for my friends birthday, my friend originally came in the store with me while we browsed. I was trying to keep it a secret from him that I wanted to get him a couple of items from the store. I whispered to her explaining the situation and she willingly jumped on board. I purchased the items and in the end, I came back into the store later that day when I wasn’t with my friend to pick up the items. To my surprise she wrapped it nicely in wrapping paper and also had the initiative to purchase a small birthday cake from the store next door and a whole chocolate! Mind you we’ve only just met that day! I was stunned. My friend really felt the love on his birthday and was pleased by the cake and present.
I’ve worked in customer service all my life and her approach, enthusiasm and willingness to assist in our interaction have made the experience unforgettable and pleasant. She really did go above and beyond and I really really appreciate that. As a result It has made me want to purchase the brand more frequently and I really hope she gets the recognition she deserves!
Kind Regards,
Salem Risyad (A very satisfied customer)
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