Saxton Autos Limited - Petone
Phils Promise [Saxtons] - Saxton.co
Saxons are Multi Award Winning Car Service Workshops Specialising in Automotive Repairs and Car Servicing & Auto Repairs- Lower Hutt - Petone - Wellington
About Saxton Autos Limited
No Nasty Surprises Guarantee
We guarantee there will be no nasty surprises when we hand you back your keys or you get your money back!
No it’s not a sales gimmick, it’s our guarantee of courteous communication.
In a nutshell, we’re trying to take away the stress of a surprise bill—so if when you come back in to pick up your car from a service with Saxtons and you’re surprised by the bill, we’ll refund the difference of what was explained and what was charged.
At Saxtons we strive to provide effective communication throughout the service of your vehicle. We understand there’s nothing worse than the surprise of the bill at the end of the day, so we promise to communicate all variations effectively.
Terms:
- Only applies to the registered owner of the vehicle
- Only valid for customers of Saxton Autos Petone
- ‘Money back’ is for the difference of what was explained and what was charged
- Guarantee can only be invoked once the keys are handed back to the owner of the vehicle and after they’ve received our ‘unexpected’ charge—at our discretion
Contact Saxton Autos Limited
| Address : | Saxton Autos Limited 16 Sydney Street, Petone, Lower Hutt 5012, New Zealand |
| Phone : | 📞 +998 |
| Postal code : | 5012 |
| Website : | https://www.saxton.co/ |
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Bruce Northover on Google
★ ★ ★ ★ ★ I have been going to Saxtons for some time now - our whole family, and partners, use them. They are professional, competent, go the extra mile for tricky issues and their communication is top notch. Many thanks to Phil, Trevor and the team.
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Morty on Google
★ ★ ★ ★ ★ Phil and the team at Saxtons are brilliant! Good communication throughout any work I’ve had done, and always ready to offer advice and recommendations. They never try to pile the work on and their prices are great too.
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Steve Abernathy (DisturbedonNZ) on Google
★ ★ ★ ★ ★ The crew at Saxton are top notch. They always give great advice and their service is second to none. They make sure that you're well informed of what is happening and if they find other issues while doing the initial job they let you know and let you make the choices.
I highly recommend them and they will always be my No1 choice for all mechanical repairs and servicing of my vehicle.
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Jeff Wright on Google
★ ★ ★ ★ ★ Thanks Phil. Wingroad front wheel work you carried out holding up well. Phil bent over backwards to follow up previous work carried out to solve problem. looking after his customer's as a business should. A trustworthy mechanic repair shop I highly recommend. Keep doing what your doing Phil.. good customer satisfaction:)
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Jillian Edlin on Google
★ ★ ★ ★ ★ I am very happy with the friendly service and help I have received from Saxton Autos, their communication is excellent so there are no surprises when it comes to paying the bill. I don't have a clue about cars so trust them to keep my car safe and road worthy. I recommend them to my friends.
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Jim Schofield on Google
★ ★ ★ ★ ★ Helpful, friendly staff, nice premises, good service/thorough. Looks like they're very well equipped workshop-wise, with modern equipment/well organised/tidy-looking. Plus, they were servicing a real nice red Corvette while I was there... And while I waited, were going to substantial efforts over the phone to source some fairly obscure sized/gapped correct spark plugs for it (c.f. just shoving in a close-enough lot... which is the kind of thing that happens at too many places). Also, as a new customer, they gave me a very nice gift box - containing a chocolate bar, a $20 discount voucher, pen, and a post-it note fold-out. So this is the kind of place where you'll likely get your money's worth (...and some chocolate). Thanks :)
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Andrew Gibb on Google
★ ★ ★ ★ ★ I have been going to Saxton Autos for years and have a good trusting relationship with their team.
They provide a great service, and front of house, Trevor, is always very easy and accommodating to work with. I also have had very good service from Phil, the boss, once when I was heading off on holiday, he was able to quickly remedy a problem with the car himself there on the spot, assuring we got away quickly on our travels.
I have no trouble recommending them as a very reliable vehicle service centre.
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john and carol carrasco on Google
★ ★ ★ ★ ★ Thanks Grant as always for your professionalism. My car had a major problem and it had to be towed. the team at Saxton took charge of the car from the towies without the need for me being present - Grant who has been attending to my cars for a number of years then scheduled it for a check and ordered the parts and gave a quote for how much it would cost. They will do the repairs and inform me when I need to pick it up
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