Scootec-All about scooters - Sydenham
4.4/5
★
based on 8 reviews
Contact Scootec-All about scooters
| Address : | Scootec-All about scooters 124C Wordsworth Street, Sydenham, Christchurch 8023, New Zealand |
| Phone : | 📞 +77 |
| Postal code : | 8023 |
| Website : | http://www.scooterrepair.co.nz/ |
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Clive Chapman on Google
★ ★ ★ ★ ★ Rang, but they were not interested in discussing the supply of parts for a race tuned scooter. I'd hoped to get an engaged conversation from someone who was interested, but this didn't happen.
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Carlos on Google
★ ★ ★ ★ ★ Bought my bike there, great service and great prices. Shane is very friendly and helpful.
Highly recommended place!!!
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Tony elliott on Google
★ ★ ★ ★ ★ Hi Shane, just a quickie to let you know i am super happy with the Sym Crox scooter. What a great scooter. Even more happy that i got the last one in NZ! Thanks to you and MotoMoversNZ. Very much appreciated.
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Helen Clayton on Google
★ ★ ★ ★ ★ Really helpful and went out of their way to make this a positive experience. All the staff at have dealt with have been really pleasant 10/10
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sam on Google
★ ★ ★ ★ ★ The best scooter shop in town. Shane is always helpful and goes above and beyond to fix any problems that arise. I couldn't recommend them enough. thanks for all your help Shane!
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Nikniks on Google
★ ★ ★ ★ ★ Customer beware...
Unfortunately after being a loyal customer for several years, I was told by Shane to find another workshop to service my scooter after a disagreement over the quality of some repairs. My concern was that my scooter had sprung an oil leak 3 times in approximately 1.5 years and I wasn't satisfied with the workshops explanation. These being physical damage - I was asked if I was doing cross-country riding (I strictly only ride on city roads) and then that the hose was old and had split with age, however this was on the 3rd repair and I was told that they replaced the hose on the 2nd repair only 1 year prior...
When I mentioned this, Shane implied I was lying and that they had not replaced the hose and had no record of this being charged for. However, when I followed this up by email the next day pointing out that the last 2 repairs were very similar in cost, therefore likely the hose had been replaced last time (as they definitely replaced it this time round), Shane went on to say they didn't have the records anymore and only offer a 3 month warranty on repairs. I'm going to assume most of you wouldn't be happy if a repair only lasted 3 months? He then told me not to email again.
Shane is rude, arrogant and will deny fault at all costs. He would rather lose long-term customers than professionally resolve a disagreement. While he agreed to waive the fee for this most recent repair, he was extremely rude and it doesn't change the fact that it is a big inconvenience given this is my primary method of getting to work. 3 oil leaks in this timeframe is no coincidence, just go elsewhere it's not worth the hassle and the disrespect.
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Amanda Simpson on Google
★ ★ ★ ★ ★ The best service I’ve had from anywhere in a long time! Great advice and delivered the scooter to my home the same day. So knowledgeable and helpful, wouldn’t buy from anywhere else. Thank you so much!
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Catherine Stuart on Google
★ ★ ★ ★ ★ They are pretty honest when it comes to recommending the bikes depending on your requirements. Customized service. They even stopped me purchasing a bike, because wasn't ideal for my size and driving in city. Definitely would purchase here. Best customer service for scooters! They do also sell motorbikes :)
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