Smith & Smith Manukau - Manukau City Centre
3.8/5
★
based on 8 reviews
Contact Smith & Smith Manukau
| Address : | Smith & Smith Manukau Shop 3C/53 Cavendish Drive, Manukau City Centre, Auckland 2104, New Zealand |
| Phone : | 📞 +8888 |
| Postal code : | 2104 |
| Website : | https://www.smithandsmith.co.nz/branches/Manukau |
| Categories : |
|
b
|
baiju rajan on Google
★ ★ ★ ★ ★ Terrible service, was told to take my truck to Manukau Branch as it was the only branch that fix my truck Glass as per State Insurance, done online booking 1 week prior and booking number was provided. When I reached Manukau branch, told they couldn't fit it in to their workshop and do not do truck glass repairs. I have drove my truck from Whangerai to get glass fixed. Really unprofessional people.
|
|
D
|
Damon Treadaway on Google
★ ★ ★ ★ ★ Terrible customer service! On two occasions I brought my car in only to be told the windscreen hadn't arrived. I wrote a complaint and never received a reply. Car was then booked in again only to be told the windscreen still hasn't arrived. On my forth appointment now and still don't know if the windscreen has arrived. Followed up again on my complaint and still no reply. Been about six weeks now and still windscreen has not been sorted. Will be going to Novus next time... never, ever will I come back to Smith & Smith
|
|
T
|
The Arachchies on Google
★ ★ ★ ★ ★ Great service and team there with clear communication. Only fault I can say is all booking is done by headoffice in a totally different location and so this is a deterrent for face to face customers.
|
|
C
|
Cindy Barnett on Google
★ ★ ★ ★ ★ Thank you smith and smith. I had a chip in my windscreen and dropped in to book an appointment they did it then and there. Staff and service was great.
|
|
t
|
tahir ahmad on Google
★ ★ ★ ★ ★ Terrible and poor organization. Book them week before but on the day so many excuses and They waste my whole day. Three appointments rescheduled in 30mints and finally their people are sick away. Wont recommend at all...
|
|
s
|
safiya khan on Google
★ ★ ★ ★ ★ If I could give a 0 star I would unfortunately 1 is the minimum. First time going to the manukau store and just terrible experience. I took my car in for a windscreen replacement. It needed to also be seen by the delearship to get camera recalibration done. The first time they didn't fix it properly as the windscreen still had a crack when we went to pick it up. The second time when I went to down to the dealership to pick it up, I was advised that no one from smith n smith had told them about dropping of the vehicle and the required repair. They simply parked the car at the dealership n left. Only for me to arrive at 5 to find out the assigned job had never happened.
Absolutely pathetic service and carelessness on smith n smith's part. First time going and this will definitely be the last . Save yourself a lot of trouble and time if you want things done efficiently and promptly.
|
|
R
|
RAINA ROY on Google
★ ★ ★ ★ ★ Booked via state insurance they booked us 2 weeks after the damage was occurred. They had plenty of time to order the windscreen. No courtesy call to advice appointment has been shifted or that the screen has not yet arrived. I traveled from Te kauwhata to get no service done. This is very pathetic..now I'm second day and the Technician Did the measurements of my window and advice it was the wrong one they have ordered ordered ask me to reschedule Did the measurements of my window and advice it was the wrong one they have ordered ordered ask me to reschedule. Asked the technician that I would like to speak I'd like to speak to the manager hes he said all managers are working from home Then I said I live so far away I'm not coming back again for no job He called the call center to get a clarity and again nothing was done, i requested to now do mobile visit and instant replay was we don't travel that far . With me responding if I can travel 2 days in a row to the branch and get nothing done by your company why can't you. Had no response. This this truly very unprofessional. I haven't been given a father booking which is not at all right. I will take this matter forward.
was sent back home
|
|
R
|
Rangimahora Tarapipipi on Google
★ ★ ★ ★ ★ So impressed with the prompt, friendly and speedy service. I took my Murano in this morning to get a windscreen replaced, the man who met me was so friendly and very caring,making sure the replacement came with rubber seals before taking my car. My windscreen was fixed early allowing me time to do what I needed before heading home. I felt so safe knowing that the man asked me questions directing to my safety first. Definitely a must go too business to get your windscreen fixed or replaced. Highly recommend this place.
|
Write some of your reviews for the company Smith & Smith Manukau
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Auto glass shop,
Nearby places Smith & Smith Manukau
