Snapper Services - Wellington Central
4/5
★
based on 8 reviews
Contact Snapper Services
| Address : | AON tower level 12/1 Willis Street, Wellington Central, Wellington 6011, New Zealand |
| Phone : | 📞 +8 |
| Postal code : | 6011 |
| Website : | http://www.snapper.co.nz/ |
| Categories : |
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Marama MIta Waata on Google
★ ★ ★ ★ ★ fantastic support service from call center.
Registered people online. Ka pai.
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Lukas Dussler on Google
★ ★ ★ ★ ★ didn't work like 6 times despite the fact i had credit. This ended up having disastrous consequences as i coudnt get to uni on time for an assignments due date submission. They explicitly told me they'd fixed this problem only for it to reoccur
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Lynne Bickley on Google
★ ★ ★ ★ ★ They need to support apple devices or have a call in help desk that can assist with your account or a website where you can top up. Having to go into a Center to manage you cards These days is archaic service at best.
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Grant Granty on Google
★ ★ ★ ★ ★ People were short on phone. Not having to have cash on me was one of the advantages of Snapper, and I thought it was a great way to save money....until my card started getting declined on random occasions. This made me late for work, and was generally a massive headache. I kept on thinking the problem had been solved, but it kept on happening.I no longer shall use this service-and I highly recommend you don't either
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Georgia Smiff on Google
★ ★ ★ ★ ★ I’ve called three times (over the course of a year) regarding getting penalised for no reason on bus trips and every person I have spoken to has been short and rude. It doesn’t take much to not be a dick over the phone. I’d rather speak with IRD over the phone than deal with the Snapper ‘customer care’ team.
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Paul on Google
★ ★ ★ ★ ★ Accidentally topped up with Cable car passes instead of Bus pass. Issue resolved by Malcolm and the asian lady at 1 Willis St Snapper office. Thanks very much for the sort and help.
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Jenny McLean on Google
★ ★ ★ ★ ★ Hard to get hold of on phone, went to shop but closed during 'orange'
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Kenneth Jansen van Rensburg on Google
★ ★ ★ ★ ★ Snapper card and Wellington bus system is the worst! The dumbest system. Either cash or Snapper card, no eftpos! Snapper cards are not freely available to purchase. And not every location that sells snapper can top up snapper. Wasted an hour of walking and trying busses and missing busses. Easiest way to spoil your holiday is start it off as a stranger in Wellington using public transport.
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