Specsavers Optometrists - New Plymouth - New Plymouth Central
3.2/5
★
based on 8 reviews
Contact Specsavers Optometrists - New Plymouth
| Address : | Specsavers Optometrists - New Plymouth 104 Devon Street East, New Plymouth Central, New Plymouth 4310, New Zealand |
| Phone : | 📞 +78 |
| Postal code : | 4310 |
| Website : | https://www.specsavers.co.nz/stores/newplymouth |
| Categories : |
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Foo Wikifoo on Google
★ ★ ★ ★ ★ Customer service is shocking. I have had two experiences with them. The first visit the person doing my eye exam was not very friendly and they failed to call me back with a time to do a glaucoma check. The second time they sent out discounted eye exams and then failed to honor them due to over booking when there was nothing stated about "subject to availability" on the letter. They are just in it for a fast dollar.
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Fredward1986 on Google
★ ★ ★ ★ ★ I was visiting New Plymouth but had used another Specsavers branch elsewhere in the country. I had a problem with my eye which had become very aggravated. They saw with within a couple of hours and were very friendly and helpful. And then to my surprise they told me I didn't even have to pay! I was amazed. I also had a pair of frames with me, missing a screw, which they proceeded to fix, again free of charge! Much better than my usual optometrist.
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Jeff Churcher on Google
★ ★ ★ ★ ★ I found the staff at Specsavers New Plymouth to be very helpful, not only with my eye test but also with the selection of my new glasses. Nothing was too much trouble. Many thanks for your good service.
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den b on Google
★ ★ ★ ★ ★ I went into today to see if I could get a replacement pair of glasses for my mum as she's in a home and unable to visit the shop, I had the old broken pair and was hoping they could check the prescription and order some new ones for her.. I couldn't believe the women working there found the exact same pair (also broken) in a box of old spare frames and was able to use the parts to repair mums glasses. She did it while I waited and I was able to drop them back to mum within half an hour.
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Bettina on Google
★ ★ ★ ★ ★ I went into Bayfair Mall Specsavers at Mr Maunganui and was assisted by Krystal and Sam. Outstanding customer service and I left very satisifed and my problem sorted. Thank you again you both an asset to Specsavers. Thank you
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Agnes Delerue on Google
★ ★ ★ ★ ★ Dreadful customer services. I brought glasses there - they never managed to make them fit properly, and were of poor quality. I tried to get contact lenses and got the worst customer experience.
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John Zhang on Google
★ ★ ★ ★ ★ Picked up replacement frames today for a faulty frame, figured the frames needed adjustment 5 minutes later however the store had closed 20 mins before advertised time and told to come back in 2 days time. Extremely poor service. Not recommended.
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Ann Phillips on Google
★ ★ ★ ★ ★ Rude customer service when they finally decide to awnser their phone. I get they are behind due to covid but you shouldn't make potential customers feel unwanted or like they are being annoying for even ringing.
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