Steve's Appliance Spares - Appliance Spare Parts - Central
Buy Appliance Spare Parts & Accessories Online New Zealand - Appliancespares.nz
We supply Samsung, Electrolux, Simpson, Westinghouse, LG, DeLonghi & Kenwood appliance spare parts & accessories online in NZ. Shop now.
About Steve's Appliance Spares - Appliance Spare Parts
Returns Policy
Incorrectly ordered and non-faulty items must be returned to Steve's Appliance Spares within 14 days of ordering in unused, original packaging / original condition supplied.
Shipping costs are non-refundable and the cost of returning an incorrect / non-faulty item is the buyers responsibility.
A restocking fee will apply to returns, equal to 20% of the part cost - this excludes items being exchanged for the correct part. If you've made a mistake and want to buy the correct item, this fee will be waived.
If your item is faulty, read below.
Warranty Claims
All our items come with minimum 12 months warranty.
Electrical service parts must be installed by a registered electrical worker or plumber depending on the part purchased. The cost of installing an original or replacement part is the customers responsibility.
For electrical parts, we require proof of installation of the service part by an electrical worker.
In the event an item has failed, we will cover the freight cost of the replacement as well as supply a return label to ship back to us. We will not reimburse third-party shipping costs if the return label is not used.
We reserve the right to refuse a warranty claim where the goods have been damaged, improperly used, or for electrical products, not installed by a registered Electrician, Plumber, service agent or suitably qualified person.
Steve's Appliance Spares will inspect the faulty product within 7 days of notice and offer to replace or refund your purchase depending on which option you wish to choose.
Consumer Guarantees Act 1993
The New Zealand Consumer Guarantees Act sets out certain guarantees goods have to meet. It specifies rights and remedies available to you if our goods fail to meet one or more of these guarantees. Steve's Appliance Spares' warranties, and terms of sale will comply with all requirements of the Consumer Guarantees Act. For more information on your rights under the Consumer Guarantees Act 1993 please visit the consumer protection website: https://www.consumerprotection.govt.nz/
Contact Steve's Appliance Spares - Appliance Spare Parts
| Address : | Steve's Appliance Spares - Appliance Spare Parts 9 Edgeware Road, Central, Palmerston North 4410, New Zealand |
| Phone : | 📞 +779 |
| Postal code : | 4410 |
| Website : | http://www.appliancespares.nz/ |
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Ramtin Jazayeri on Google
★ ★ ★ ★ ★ Great service. I placed an order on a public holiday and it arrived in Auckland 2 days later. Thanks!
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Michael Nguyen on Google
★ ★ ★ ★ ★ Ordered some dampers for my washing machine on Monday night, received the item Thursday morning and replaced it Thursday night. Very efficient service.
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manon green on Google
★ ★ ★ ★ ★ For some reason, I have had to buy multiple fridge parts from Steve, and it's always a pleasure. The best deal aroun, and so very helpful! (This is not my real name)
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Ray Gilroy on Google
★ ★ ★ ★ ★ What fantastic service. We live in Auckland and needed a replacement drive belt for our Fisher & Paykel drier. The head office of F & P could provide a part number but were out of stock of the belts. We tried several F & P agents in Auckland without luck. On Monday we contacted Steve's Appliance Spares in Palmerston North. No problem, on the Courier in the afternoon and received 8 a.m. this morning (Wednesday). Great service, thanks.
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Mark Simmons on Google
★ ★ ★ ★ ★ I bought a set of bearings and a seal for my washing machine. I was informed when the parts were on their way, received them quickly and the correct parts were sent and very well priced.
I definitely recommend Steve's Appliance Spares, will definitely use them for any parts for future repairs. Much appreciated. .
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Wax Mardon on Google
★ ★ ★ ★ ★ Ordered parts for my smeg oven through their website. Arrived quicker that expected and perfect for the job. Awesome comms through out the process. Highly recommended.
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Roachy on Google
★ ★ ★ ★ ★ First time dealing with Steve Appliances, and after speaking with Steve over the phone, I felt very comfortable ordering our Westinghouse Dishwasher part off him. Steve in my opinion is one of the best retailers I have dealt with before. He is very patient and kind and kept me up to date from the beginning to end with my order, either through texts or emails which put my mind at rest. We received our part well packaged and our dishwasher is up and running again now thanks to Steve. He is very knowledgeable and thoughtful and definitely puts his customers first, also the part we ordered was very affordable & cheaper than the other stores we looked at before purchasing. Thanks Steve for looking after us, you are a lovely man & we look forward to dealing with you again. Very happy with my overall experience with Steve’s Appliances, 5 ⭐️
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Kirk Woodill on Google
★ ★ ★ ★ ★ Excellent service! Our dishwasher ended up with a pretty significant dent through a moment of carelessness shutting it with my foot.
Found the part code for the front panel in service manual and whacked it into Google, hoping on the off chance it would come up with some useful results. First result was Steve’s - had it at a great price (not to mention a very decent shipping rate), and panel arrived at the door a few days later.
While I’ve learnt my lesson shutting the dishwasher in a lazy manner, Steve’s will be first place I check out in the future should any of our appliances grind to a halt.
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