The Red boats Ltd - St Marys Bay

Had a wonderful cruise to Riverhead. Highly recommend.

Great way to spend the day even if you're a local. The trip to Riverhead gives you a totally different perspective on the harbour and the city. I recommend It to everyone.

Been on plenty of charters and can honestly say this is by far my worst experience. Charter says 7am-4pm but we stopped fishing at 2pm and arrived back at the pier at 3pm.. shifted atleast 8 times and spent most of the day driving around pointlessly. Skipper imo was not experienced enough to run this charter and was not patient enough. The longest we fished without moving would have been 20 minutes.most people went home without a catch

The skipper was rude and aggressive from the very start (the very first sentence) and only got worse. I can safely say, I have never experienced worse customer service in NZ. He just did not want us to be on his boat. Never again. I took customers on the boat and was sooooo embarrassed. I wish I had seen the reviews.

Great trip from Pier Z Westhaven to Motuihe Island. We were camping and it was very clear on their website what to pack, timings of the sailing, how to book the campsite etc. The boat was well organized, on time, highly recommended.

The staff who assisted us during the fishing time was not helpful. He kept on talking to someone on the phone and not available when you needed him. Our time was wasted because of constant changing locations of the fishing area. No take home catch for us. The staff seemed no knowledge of what he is doing. What a waste of time and money. They did not refund us nor allow us to us the 2 extra rods we hired for our friends who were not able to make it that day. Terrible customer service both in person and online. Will not recommend!

We took a Red Boat outing from Auckland to watch the first day of the America’s Cup races. The day started off a little bad for us, because nobody knew what boat they were supposed to be on for the day. We were not informed of our boat assignment prior to arrival. There was a lot of confusion, and nobody from the crews would answer questions or tell anyone where to line up until it was time to board. The result for us was that in spite of being one of the first in line that afternoon, we ended up boarding our boat after many others and didn’t have great seats on the boat for watching the races. My wife and I had to sit on opposite sides of the boat for much of the trip. The boat was pretty old and worn, but functional. They arrived at the race course just minutes before the race. There were hundreds of boats there already, so they didn’t position us anywhere close to the race course. It was difficult to get photos or feel that we could see enough to be part of the action from our vantage point. The television on top of our boat was jammed into a small seating area and mostly obstructed from view (especially with people trying to get close enough to actually see it). It was difficult to watch any part of the race to know what was happening. The crew seemed fairly nice but not terribly helpful. We were never sure what to do in terms of when drinks were being served or when to get our food. (Or how...) Also , they refused to serve drinks at the same time that food was being served, (for no apparent good reason- only two people were serving food and other staff were just standing around) and that upset several people. The food was basic, with a snack box (only one box for two people) before the race with some cheese, crackers, and meats. I had requested vegetarian only, but they didn’t have vegetarian snack boxes, so we couldn’t eat a lot of it, and ended up throwing more than half of it in the trash. At least they had veggie burgers as an option when they fed us after the race, instead of their sausages. There were no chips (crisps) or anything else to go along with the sausages or veggie burgers, either. (You had to pay extra for a bag of chips!) Just a bun and toppings. We did meet some nice people on the boat, and we ended up having a decent time. I don’t think that I would use them again for an event like this, or recommend them to anyone else. I guess you get what you pay for...even though I felt that the value for what we paid for our day out was overall fairly poor. Next time, I will pay a little more for a better experience with another company.

Great trip to Riverhead with Duncan and Jackson as the lovely and friendly crew. Great views, informative commentary provided, snacks and drinks can be purchased and best of all for us, was that my grandson (10) was allowed to steer the boat for a little while, which totally made his day!