Toll New Zealand - Palmerston North Central
3.5/5
★
based on 8 reviews
New Zealand | Toll Group - Providing Global Logistics - Tollgroup.com
Toll offers express delivery, freight forwarding, end-to-end transport services and logistics solutions to customers in New Zealand.
About Toll New Zealand
I want to contact Toll to; receive a quote and or service information, locate a parcel or shipment, submit a general enquiry, provide feedback and or escalate an issue
Contact Toll New Zealand
| Address : | Toll New Zealand 583 Tremaine Avenue, Palmerston North Central, Palmerston North 4410, New Zealand |
| Phone : | 📞 +978 |
| Postal code : | 4410 |
| Website : | http://www.tollgroup.com/tollnewzealand |
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Vicki Callaghan on Google
★ ★ ★ ★ ★ Terrible courier service. Paid an arm and a leg to have something delivered and they didn't even deliver it to the house, instead dumped it at the cattle stop which is on a completely different driveway to the house
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Nikita Carroll on Google
★ ★ ★ ★ ★ Been wondering where the hell my parcel was for a whole week. Rung Toll as the tracking said delivered and signature was not ours. The ladys name is Jacky and she left it in the bush by our garage! Which we couldnt see $110 worth of clothes sitting in the rain for a whole week! Signed it for us and left it there! Who the hell does that! I have pictures and will be putting a complaint in. Very helpful man on the phone that got to the bottom of it!
Palmerston North
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dawn westerman on Google
★ ★ ★ ★ ★ Such helpful staff, a pleasure to deal with, even helped us secure our load in the trailer 10 out of 10 team Toll ?
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Tony Mackirdy on Google
★ ★ ★ ★ ★ Friendly bunch fast workers get the job done
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Emma Wrightson on Google
★ ★ ★ ★ ★ Absolutely shocking service. I have been waiting for something since the 2nd and still have not received it. It took me to call and they didnt even apologize. Apparently they ran out of tickets to continue my delivery and werent even able to give me a rough delivery date. Disgusted
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Simon Manning-Jones on Google
★ ★ ★ ★ ★ Was following my package through the package tracker on the website.
It had come up as delivered, but it wasn't physically at the doorstep.
The particular address is a bit confusing, so I thought I'd get in touch to confirm where it was delivered.
I had a friendly phone call with the Toll service desk operator.
The woman took my details and passed on a message to the local team.
30 minutes later I had a call back from the Wellington manager who had been in touch with the driver. He had a few questions, then called me back 10 minutes later to let me know the delivery driver was heading back out to ensure the package arrived safely.
It was my parents' place, and my dad was able to meet the driver on the street. Turns out the package had been delivered a few doors down the street (which is an easy mistake to make in this case).
Things like this happen, but it's the putting right that makes the difference. An awesome response from your team - thankyou!
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Tracey Davison on Google
★ ★ ★ ★ ★ I have been waiting on some clothes I brought for my granddaughter .only to find out apparently they were delivered on the 21st of May .well not to my address and it's not the first time toll has delivered to a wrong address. Disgusting
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Meng Han on Google
★ ★ ★ ★ ★ Sorry but this is the way i have felt so i got a parcel arrived with Toll five days, it has shown on the website its outta for delivery but for five days it hasnt delivered to my house.
So i ended up to go there and grab my own parcel i went to the toll office at 12pm. The officer was not happy at all and said its her lunch time and people coming in.She had no idea how frustrated i was waiting for 5 days delivery.
So the parcel was just at the office , i picked up straight away.
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