UMAI Sushi and Donburi House
4.1/5
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based on 8 reviews
Contact UMAI Sushi and Donburi House
| Address : | Railside Ave, Henderson, Auckland,New Zealand |
| Phone : | π +98 |
| Categories : | |
| City : | Auckland |
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Rogue DaLui on Google
β β β β β The owners are so lovely, The Sushi is always beautiful if you go 1st thing in the morning or lunch when everything is fresh, the owners always greet you and treat you with respect.. This is our favorite sushi shop in West Auckland even my kids love coming here..
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Jay Leef on Google
β β β β β Absolutely disgusting. The plates were dirty, thier sushi was terrible and dry.
The lady at the front was extremely rude and pretended she couldn't speak English when we complained. Extremely rude to say the least. It was almost like being in a movie scene it was so unbelievable how she was behaving.
She was all smiles and friendly with the white business man that came in after me and my wife and kids.
I can only assume she doesn't like Maori and Pacific people.
I'll never spend another cent here.
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Claudia Akarana (Clauds) on Google
β β β β β Just popped in for the first time for breakfast before work. Delicious sushi, reasonable price and very friendly staff. We will be back for sure. Also great to see catering options up to 80 pieces of sushi, and deliver for orders over $30 at a additional cost of only $5. Keep up the great work
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Johan Roggeveen on Google
β β β β β sushi was okay.... but the lady behind the counter needs to learn a thing or two about customer service. Unfriendly and rude.
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Colin Swabey on Google
β β β β β Sadly we now have to retract our previous review, on a visit today we we noticed that our food was going to cost more than stated on the menu. NZ law does not allow this, after discussion with staff we left and bought nothing. We won't be going there again.
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THANAPOL KONGPUN on Google
β β β β β The owner want to charge our food more than the price on the sign menu. Once we find out before making a payment, they still resist to over charge. Not good. We won't go there anymore
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Odyssey L on Google
β β β β β Always great service here from the family that runs this place, working tirelessly on the daily! And their food has that home made feel. I reckon the place needs more specials to attract customers and perhaps myself as I drive past here daily. Nevertheless you won't be disappointed with the food here.
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Louise on Google
β β β β β DON'T GO THERE. I'd give a '0' if I could. Older lady behind the counter was disgustingly rude.If I'd realized sooner I would have walked out. No customer service skills at all!
Packs of Sushi sitting on a table unrefrigerated and takeaway miso was only two thirds full.
Won't be recommending this place to one single person.
This business doesn't deserve any customers.
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