Vodafone Lambton Quay - Te Aro

3.5/5 β˜… based on 8 reviews

Contact Vodafone Lambton Quay

Address :

Vodafone Lambton Quay Shop 3/190 Lambton Quay, Te Aro, Wellington 6011, New Zealand

Phone : πŸ“ž +88
Postal code : 6011
Website : https://www.vodafone.co.nz/our-company/our-stores/%3Futm_campaign%3Dgmb%26utm_source%3Dlocal%26utm_medium%3Dorganic
Categories :

Vodafone Lambton Quay Shop 3/190 Lambton Quay, Te Aro, Wellington 6011, New Zealand
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Sam Griffen on Google

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Went in with my Smart Prime 6 that stopped charging and had issues with just about everything. Over time the corners of the phone had worn, and at some point had been hit and the weird plastic around the edge of the screen had cracked a bit. When I took it in and said what the issue I was having was, they simply said it had impact damage, and they would do nothing. I mean, I get that it may not be covered by warranty if it's had some serious damage, but it would have been nice to not have been turned straight around and told that because it looks like it's had some minor "damage", they won't go anywhere near it.
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Klaus BorngrΓ€ber on Google

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Good selection of phones. High-end as well as entry-level, and lots in between. Helpful staff to assist with queries. This store is a good one in my books.
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David Corner on Google

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I found the,staff really helpful as had a Vodafone TV Box to send back to Vodafone by a courier and they did if for me as it saved me finding a or phoning a courier to pick it up
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Graeme Ryan on Google

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thank you for your service, with my Acc and plan. ONE big problem the new Samsung phone has no wall charger!! it was told to me after spending a lot of money. I would have liked given discount for the plug!! please send me the plug. the sales person was very helpful. knowledge good and gave me the plan need.
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Leon J on Google

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Bad customer service. Really rude. Quite rude actually. Just unacceptable.
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miz on Google

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Customer service is horrible. Brought an iPhone there and it already wasn’t a pleasant experience as is, then the charger broke after a month of using it. They apparently posted it back to the Apple store in Auckland for them to analyze and replace it and had not heard back from them for a a month and a half. We then went in and they were passive aggressive towards me because I kept asking about the charger as it should only take 10 working days or even less. it’s now been 3 months and they still have not communicated with us about our faulty product. Never had this experience with other stores. They just usually just give us a new charger. Extremely disappointed.
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Philip Harrison on Google

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Helpful but gave me the wrong information. It was a complex legal area (EPA) but as Vodafone’s online service is so obsessionally secure and customer unfriendly it was the only place to go. In the end I eventually got help from one online individual that exceeded the rest and who put me in touch with really helpful and knowledgable people. It was a long haul though.
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Rose on Google

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We were really impressed with the super service provided by Jack. He was friendly, professional and extremely helpful. Both my brother (who has a hearing disability) and I were really appreciative that Jack was so patient, not rushing us, answering our many questions and setting up the new phone. Thanks very much :-)

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