Waikato Heatpumps - Te Rapa
4/5
★
based on 8 reviews
Waikato Heatpumps Ltd - Waikatoheatpumps.co.nz
Heat Pump/Air-Conditioning installers in the Hamilton/Waikato region. Waikato Hamilton heat pump aircon ducted ventilation heating cooling
About Waikato Heatpumps
We exist to create air conditioning systems that our clients love. We work closely with the best brands to deliver efficient and effective heating and cooling solutions . We will communicate clearly throughout the process so that the installation experience is a positive one, paving the way for you to live a happier and warmer life
Contact Waikato Heatpumps
| Address : | Waikato Heatpumps 41 Clem Newby Road, Te Rapa, Hamilton 3288, New Zealand |
| Phone : | 📞 +898 |
| Postal code : | 3288 |
| Website : | https://www.waikatoheatpumps.co.nz/ |
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Tiaana McLeay on Google
★ ★ ★ ★ ★ Highly recommend WHP, the difference the ducted heating/cooling system we had installed has made to our (older and quite big!) home is amazing. We have had no ccondensation since the fresh air insert was put in. Very happy with the results :)
Dom and Conrad came back around to check we were satisifed after everything was complete, and any concerns we had were dealt with within 12hours.
Very impressed with how everything was completed within such a reasonable time frame, especially given the current situation around covid. Thanks team!
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Linsay Box on Google
★ ★ ★ ★ ★ Really impressed with the service we received. Would recommend to all. We are so happy with our air con unit. Staff were friendly and a pleasure to deal with.
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Mike Kenyon on Google
★ ★ ★ ★ ★ Dom and the team have helped me out with a large ducted system, and a small high wall unit a couple of years apart. Each time the process was great, the team was efficient and friendly, and I'm really happy with the results. Highly recommended
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Bazz Aroo on Google
★ ★ ★ ★ ★ Very happy with our new Daikin ducted HVAC system. First impressions of WHP were high and Dom, Conrad and the entire team maintained that high level of professionalism, courtesy and respect throughout the entire journey; from pre-install to installation and post installation followup. WHP dress, speak and present professionally and installed a quality product. I would 100% recommend WHP to anyone and would be more than happy to speak to potential customers directly to confirm that WHP are the right team to engage for your install. Thanks again WHP.
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Peter Gatenby on Google
★ ★ ★ ★ ★ Absolutely recommend Waikato Heatpumps. From the first inquiry I made to receiving the final account, the communication and service was nothing but outstanding. Installation was stress free and the installer was very polite and courteous. Well done Waikato Heatpumps. Customer service like this is bloody hard to find these days!
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Craig Annandale on Google
★ ★ ★ ★ ★ Originally, I was happy with the quote. Which included a central ducted air con system with two returns grills.
They damaged my brand new flooring on installation. Then a few months down the track noticed my machine was running very loud and seemed unpowered. Went to clean filters and the second return grill in my hallway only opened to my roof space. Had absolutely nothing in there. They cut a giant hole in my ceiling for no reason at all which has destroyed any insulation benefits. When queried why there wasnt a return grill i was told an excuse that they cut it for access. So I was quoted for two returns, only have one. And a cut out opening to my roof space in the hallway.
To top it off, it turns out the heat pump installed was 4KW less heating than the model quoted and paid for.
Would not recommend. Look elsewhere.
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Rosemary Carew on Google
★ ★ ★ ★ ★ We were very impressed with the service offered by Dom and the team at Waikato Heat Pumps. They were flexible and understanding when owing to renovation holdups we had to change installations dates on more than one occasion and were efficient and professional when the project finally went ahead. Would happily approach them again in the future.
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Troy Gorringe on Google
★ ★ ★ ★ ★ Everything went very smoothly! Starting from the initial discussion, quote time, and all the way through to the installation.
They did an exceptional job, including post job cleanup. The big and notable thing was the staff did not leave until they'd shown us all aspects and installation items, to ensure we were happy. We'll happily deal with them again (a third time).
No strange request or requirements on our part was ever too much trouble. We wanted a ducted system installed throughout the house, including ducting in to our fully insulated garage; I wasn't ready to invest in the full-blown smart controlled ducted system. An example of them going above and beyond: they were able to accomodate my strange request to turn the garage area off when I know I won't be using it for extended periods of time. A switch on the wall now opens/closes the vent for that area.
They will be doing a courtesy followup in a few weeks time to ensure we're still happy too - a much appreciated service!
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