West Auckland Healthcare - Wai Health Clinic - Waitākere
3.6/5
★
based on 8 reviews
Contact West Auckland Healthcare - Wai Health Clinic
| Address : | West Auckland Healthcare - Wai Health Clinic 8 Pioneer Street, Waitākere, Auckland 0612, New Zealand |
| Phone : | 📞 +9898 |
| Postal code : | 0612 |
| Website : | https://www.localdoctors.co.nz/clinics/wai-health-clinic |
| Categories : |
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Ramesh Singh on Google
★ ★ ★ ★ ★ Excellent service, personal attention and friendliness of the staff put me at ease. I love going there and I love the treatment I get there.
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Myke Wing on Google
★ ★ ★ ★ ★ Made an appointment. There are three doctors... no emergencies... and I'm waiting... (40 minutes so far).
The Health Clinic is easy to find at ground level of Whanau House, west of Westfield shopping complex. The very large off-street parking amenity has half its parking spaces with a slight slope. Half of spaces are wheelchair-friendly. But MOST of the carpark is being used as a Covid facility at the moment - so parking can be a challenge.
The Clinic no longer has weekend clinics - despite advertising that they do.
I felt listened to, understood, and cared-for at my most recent visit. I appreciate in these Covid-times that the Wai Health team are under pressure at times - but this day i encountered staff who were professional, friendly and helpful.
Ngā mihi nui
Check your prescription to ensure all you need and expect on there is there. Check your blood test document, as I've had critical essential 'to be tested' tests missing on occasions.
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Ian De guzman on Google
★ ★ ★ ★ ★ Came over just to get prescriptions, followed the receptionist’s suggestion to just request the doctor’s permission instead of seeing him face-to-face in an hour, waited for hours for the text confirming the prescriptions are ready in vain, came home empty-handed without my life-saving medicines.
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Jequin william on Google
★ ★ ★ ★ ★ You should have a direct phone number. This whole day been trying to get hold of someone to assist me. No one answered but keep rejecting all my transferred calls.
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JIBY JAMES on Google
★ ★ ★ ★ ★ Pros:
1. Admin staff are responsive and nurses are timely at getting back to you.
Cons:
1. On the day of my appointment, I was told that there were two patients before me. Had to wait 1hr plus to get to Dr. Though the Dr. was doing his job, it could still be better.
2. No where there is a mention of 30$ for first time visit if you are enrolled.
3. Though Saturdays are closed "A Surcharge of $5 for 18 & Over Patients for Weekends" is mentioned on their website.
4. Too much hassle in enrollment and getting your results online.
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Vijesh Darji on Google
★ ★ ★ ★ ★ Very good medical service, RN Sharuti practices very well and prefer going to Dr. Saravanan , as he looks after us really well.
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Krimpal Patel on Google
★ ★ ★ ★ ★ Swasti is such a great human being. She understands the patient needs and helps patiently. Keep doing great work.
Highly recommend dealing with Swasti.
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Om Shinmar on Google
★ ★ ★ ★ ★ We are very happy with the services of Wai Health. Staff are very helpful and approachable. Now we are able to book appointments. Doctors are also very helpful and taking care of myself and my family.
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