Z - Albany - Service Station - Albany
4/5
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based on 8 reviews
Contact Z - Albany - Service Station
| Address : | Z - Albany - Service Station 287 Oteha Valley Road, Albany, Auckland 0632, New Zealand |
| Phone : | π +98 |
| Postal code : | 0632 |
| Website : | https://z.co.nz/fastlane |
| Categories : |
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Brian Baird on Google
β β β β β Regular customer close to the mall and sports fields ,north harbour stadium and albany village.good service great coffee on the go.
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Dear Julio on Google
β β β β β I was refused to fill up my car!! So after prepaying $50 I asked why am I not allowed to fill up when I used to be able to for years. Was told that my car was involved in run off!! I complained and investigated the following day. Turns out a staff error 8 weeks previously charged me for pump 2 instead of pump 7. They blacklisted my car without my knowledge and not my fault as I just paid the same amount I usually do so didn't notice anything wrong that day. There was NO attempt made by the team to resolve it with me days following the incident and they simply left things in that state for weeks. So if you are treated like a criminal maybe check if the same stuff up happened to you. Staff errors impacting customers directly and I am still waiting for management to contact me regarding this farce :( Terrible customer service, my loyalty is gone. Going to Gull from now on.
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Liz Keen on Google
β β β β β Not happy with this z . Use no one but z for hundreds of dollars of fuel each week and they regularly stuff up. This time was telling me they had charged for both lots of my fuel when they hadnt ( I always ask have you got both ) . Three weekers later and 10 visits to z' stations at other locations our car gets flagged as a drive off. Totally fed up with their lack of customer service and attention to detail. Husband pumps the fuel, u go in and order the coffee, i rely on them to answer correctly and charge for both if 2 sales on pumps
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Shane Turner on Google
β β β β β This place is handy for fuel, but I would say that the operators do not care much for keeping the place clean and tidy the petrol pumps are dirty the bins are full and the staff are not interested in clearing them where the wash bins go they are full of rubbish, Z needs to give this place a good clean up and sort it out no excuses, very very poor.
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J M on Google
β β β β β No more. Boycott
I have been a customer of she'll and Z for over 25 years. Most of that as a corporate customer. More and more poor management descions mean that I will no longer shop at this or any Z
No bags. At all. Yes the new law is pushing for less plastic waste. But it does not prohibit any bags. To have customers walking out with their shopping in their hands is disgusting. You can surely provide a solution. Like a paper bag. You know. How they used to do it.
And these priority lanes that are now popping up. I sat in a que while there where empty lanes. What a stupid stupid thing that is.
So keep treating your customers poorly. And leave them Wondering why do I shop here. With the constant price fixing and poor service and treatment.
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Zion Feng on Google
β β β β β I love fuelling my car up while I wait to pick up my child. Great car wash too.
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Emm Dee on Google
β β β β β Very good location in the middle of centre of activity in Albany. Helpful staff, well stocked shop and clean toilets. My always go to gas station whenever in Albany for last 12 years
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Joachim Sante on Google
β β β β β Staff greet all who walk in the door they also go out of their way yo make it an experience. Regulars who call in for fuel and a coffee are mostly on s first name basis.
This happy place is the right place to be to start the morning
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