Albany Kiwibank - Albany
3.3/5
★
based on 8 reviews
Contact Albany Kiwibank
| Address : | Albany Kiwibank 283/219 Don McKinnon Drive, Albany, Auckland 0632, New Zealand |
| Phone : | 📞 +8 |
| Postal code : | 0632 |
| Website : | https://www.kiwibank.co.nz/locations/branch_corporate/58028/albany-kiwibank/ |
| Categories : |
Bank
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paulsss1 511 on Google
★ ★ ★ ★ ★ Was home when package was dropped off and the driver definitely did not knock. Instead just put it in front of the front door which is just a few meters from and in plain sight of a very busy road and footpath with no fence inbetween. Package wasn't there for long otherwise it would have most likely been taken
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Joshua Dilts on Google
★ ★ ★ ★ ★ This branch is a total waste of everyone's time. Every time I try and use it for even simple tasks there is an issue. I recommend going elsewhere.
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Johan Van Dijk on Google
★ ★ ★ ★ ★ Seriously what a poor level of service. After standing for about 15 minutes with 2 people serving one customer and with no end in sight I finally gave up.
Won’t be going there in a hurry anytime soon.
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Mark Christie on Google
★ ★ ★ ★ ★ Great store with super friendly staff who are always willing to help you out. Sharon is awesome, really knows her stuff and is ready to go that extra mile to ensure your needs are met.
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Valerie Bowker on Google
★ ★ ★ ★ ★ Went in to Kiwibank Albany on Saturday to speak to 'a person', but the bank specialist could only make appointments on the weekend for new loans, not existing loans. They said I could make one for Sunday with another specialist which I did. Come Sunday I travel from Red Beach for my appointment, only to he told they have double booked and I must fill out some form and thry will log it on line for me. Not sure how they know what I want without speaking to me.... I don't exactly know which is why I need to speak to someone... I've been a customer for about 10 years and am very disappointed and will be looking to change banks.
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Tania Richardson (Richardson Creative) on Google
★ ★ ★ ★ ★ Worse service I've ever had in my life. Took my daughter along with a friend and within minutes was rudely told to 'take care my daughter incase she hurt herself'. My daughter was right by my leg and doing nothing but looking at some of the products. I would never shop here again unless you like rude people who make assumptions about everyone who comes in the store.
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KIWIESS GONZALEZ on Google
★ ★ ★ ★ ★ Nothing against the bank but they need to smarten their staff up towards customers. One new young girl was highly rude. Telling me she didn’t know how to do something with a disgruntled attitude, not even a thankyou. I said you could smile but she still didn’t get it!
I don’t appreciate people pointing instead of talking!!
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Rebecca on Google
★ ★ ★ ★ ★ Have to wait a really long time which is annoying but I guess due to the huge population growth in the area. The staff are always friendly though and nice and chatty to my little kids and make us feel welcome so it's always a nice customer service experience - bar the wait. Always helpful advice when sending packages too so they seem very knowledgable.
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