Amigos Dunedin - Central Dunedin
4.1/5
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based on 8 reviews
Contact Amigos Dunedin
Address : | Amigos Dunedin 13 Bath Street, Central Dunedin, Dunedin 9016, New Zealand |
Phone : | π +7 |
Postal code : | 9016 |
Website : | http://amigos.co.nz/ |
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Amanda Andrews on Google
β β β β β Friday 13 May . I am writing this review now having only just left Amigoes without having our meal . We booked a week in advance for 7.30 pm . When we arrived at 7.30 pm the waitress told us our table was not ready as the people were still sat there. We were told to sit over at the table near the front door where it was cold and wait , we were not even offered a drinks menu. 15 minutes later we asked when our table would be ready we were told they did not know, we were a bit annoyed by now as we were just left to wait . Again we said we booked at 7.30 pm in the end the waitress said to us ' why don't you go and ask the people to leave ' ..This was very inappropriate and not something that should be said to a customer . I want the manager to contact me and explain what happened , and why we were treat in this manner tonight.
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Katrina Lumagui on Google
β β β β β The service was great. The crew was quick and friendly. Ambience was relaxing and restaurant interior design was amazing. In my opinion the food is pretty average and overpriced. It's a bit bland for Mexican food.
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Anya Kardailsky on Google
β β β β β It was really disappointing because I had enjoyed amigos when I went in Cromwell and I was excited about one opening in Dunedin but we ended up waiting almost two hours from being seated to get our food.
I understand that they were very busy with taco Tuesday but we didnβt even get served. I had to pull aside one of the servers who was cleaning a table beside us to order the food after an hour of waiting.
The food was alright - a bit cold for some, but we were all just so hungry and annoyed by the time we got it that we couldnβt really enjoy it.
Might be worth going on a less busy night? But from the service we got we wonβt be coming again.
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Matthew Wong on Google
β β β β β Pretty awful experience. We waited half an hour to take orders for drinks. We didn't even get our food order taken; we had to ask one of the staff to take our order about 40 minutes after being seated. She wasn't even a waitress but a chef, however, she was happy to take our order.
1 hour and 20 minutes after being seated I stood up to inquire about our meals and was told they were coming soon. 20 minutes after that the food finally arrived and it was of dubious quality. None of the meals were above room temperature and some were even cold, some of the meals were chewy and difficult to eat and the portion size was nothing to celebrate. Overall the meals were at least tasty although the extreme wait left a sour taste in our mouths.
The icing on the cake is that when we moved to make a complaint the management were quite rude and dismissive of our concerns. No restaurant is ever busy enough to justify a near 2 hour wait time and the fact that we weren't compensated in any way for our inconvenience was pretty shocking. Only thing that saves this from 1 star is that the food wasn't inedible. Cannot recommend at all and will not be going back.
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Raunaq Bhogal on Google
β β β β β Very trained hospitable staff. Smiles all around while serving and very attentive.
Ambience is like a typical Mexican outlet in New Zealand, lots of cheap decor on the walls. None or non existent music, sadly. Very uncomfortable seating on bar learners, although some lucKY punters were sitting on cushioned chairs.
Starters of batatas were yum and crunchy. Guacamole tasted like pureed avocados, not enough seasoning or tartness. Vegetables chips were crunchy and well done.
Mains were very flat. No kick of a Mexican dish, not even in the home made sauces on offer. Mixed grill dish had rump that was overcooked and chewy, chicken nibble cut was cheap and flavorless. Nachos had roasted vegetables and it can best be described as interesting. Very little cheese and beans and again lacked the kick. Soft tacos also lacked the oomph of fresh coriander or lime.
Our party was in good spirits hence in forgiving mood. The tequila tasting platter had no citrus or salt on offer.
Overall, very average. We will give them time to settle down till we come back next.
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R on Google
β β β β β Pulled pork, chicken, jackfruit, potato and fish taco was simply amazing..Also had the Amigo Fried Chicken and Calamaries.. No complaints! We were there on Taco Tuesday. It was crazy busy. Advanced booking is advised. Not sure if it would be the same on normal days.
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Kimberley Fridd on Google
β β β β β We enjoy the food and beverages at Amigos, great tasting and lots of choice. Where we've been let down is the slow service, during the last couple of times (most likely due to being understaffed). A sign of our times and hopefully this will improve, because we all love eating out here.
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Rachel Harris on Google
β β β β β We visited Amigos as a couple reasonably early on a Sunday evening, and it already had a good vibe happening. Having booked online and been advised that there would be a window of just 75 minutes to dine (and coupled with the reviews we'd read about slow service), we were a little concerned we may feel rushed but the service was really quick and efficient. Entree to main meal turnaround was really quick, and the wait staff were very attentive. We kicked things off with bravas and kumara skins, and fried chicken - both dishes came with dipping sauces. Just delicious. We then followed it up with the quesadilla and a chicken burrito, with a side of fries. Again, both mains were amazing - very filling and we left wanting for nothing more (and we're big eaters!). We'll definitely be back.
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