Anytime Fitness - Henderson
4/5
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based on 8 reviews
Contact Anytime Fitness
| Address : | Henderson, Auckland 0610, New Zealand |
| Phone : | π +988 |
| Postal code : | 0610 |
| Website : | http://anytimefitness.co.nz/gyms/NZ-1017/auckland-ni-0610 |
| Categories : |
Gym
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jo Gabal on Google
β β β β β Love this gym, staff are friendly and always willing to help us. I don't regret signing up there. People moan that they have to pay more but they do way more for you. Free group classes at 6pm almost everyday, what more could you ask for. Stop whining you people and don't act like you didn't know what you signed up for.
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Nazia Shafik on Google
β β β β β Stay as far away from this establishment. They are rude, unprofessional, unhelpful and when they can't get their way, they hang up the phone on you. This company changed my contract due to covid they say and failed to provide me with an email or any form of notification to advise me of this. When I emailed to give my 14 days cancelation notice that was when I found out my contract was updated without me being notified.
Very appalling and uncalled for attitude from the staff Sateki who was scoffing away, being rude and hanging up on me saying it's not their problem, the contract changed and it is what it is whether I was notified or not. I joined a gym to help me with my anxiety but 2 days of dealing with them about my cancelation I suffered really bad anxiety attacks.
Company could educate themselves on customer etiquette. Would not recommend Anytime Fitness Henderson to anyone. Join Jetts, Snap fitness or Crossfit Waitakere they treat you much better.
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Nikita Jones on Google
β β β β β Hefty cancellation fee plus a two week cancellation fee :) they just want your bucks
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M and M Pr Productions on Google
β β β β β Good venue and staff for Henderson branch. Great value and they do a realistic programme for YOUR needs, bless Andy, Sateki, Wen Kai and co #BlessUp?
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navi chauhan on Google
β β β β β Worst experience ever. The staff is so rude and unprofessional. I've been going to different gyms from last 7 years and never been treated like this before. Please avoid this branch if you can.
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Erin Wellington on Google
β β β β β I went in with high hopes but was thoroughly disappointed at how many machines had their safety mechanism broken and grip pads either removed or detoriating. I did not receive a tour or any safety talk which was concerning after noticing how much equipment was damaged. The first cross trainer I tried wasn't working. The 1 lat pulldown had broken and removed grip pads leaving expoxed bar. The gym was fairly empty but equipment was unorganized and left splayed over the floor. The gym is not set up for social distancing and I would say it's not very suitable for women or people with arthritis as the new style machines were impossible for me to adjust with one hand and several completely unusable to me. There was no dedicated floor area and benches set up in weird places. Definitely trial here before you commit as it seems to be aimed at bodybuilding/vanity muscles.
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J S on Google
β β β β β This gym is dull and a bit run down with older basic equipment. For the price of $18.50 pw I don't think its fair at all. For example, Snapfitness Henderson is around $8 pw and is more up to date. This gym is clearly neglected since no one replies or cares about the feedback on here. The other Anytime fitness branches have upgraded equipment with modern interior. It's disappointing they left this branch out. Please invest in upgrading this gym or don't be surprised when members cancel.
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Mia Nieuwoudt on Google
β β β β β Stay far away from this gym.
I have had the most difficult situations here including: safety walking out to my car in the evenings, dealing with the customer service team- they are rude and unprofessional when they can't get their way. Always making up new excuses.
I have never been treated this poorly by any other gym branch. Genuinely disheartening as I was really looking forward to a nice gym to attend.
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