Auckland City Toyota - Grey Lynn - Grey Lynn
4.2/5
★
based on 8 reviews
Contact Auckland City Toyota - Grey Lynn
| Address : | Auckland City Toyota - Grey Lynn 101 Great North Road, Grey Lynn, Auckland 1021, New Zealand |
| Phone : | 📞 +978999 |
| Postal code : | 1021 |
| Website : | https://www.toyota.co.nz/auckland-city-toyota%3Faddealer%3Dauckland-city-toyota |
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Moa Haar-Simmonds on Google
★ ★ ★ ★ ★ I just want to do a big shout out to the service at Toyota Grey Lynn. They got me into my dream car within 2 days and it’s been the best birthday present. Special mention to Tony who is the most genuine and caring salesperson. He really pulled out all the stops for us and kept in touch, never forgetting a voice or a name and what we are interested in. Highly recommend this place. I’ll be coming back to Tony in the future when we want to upgrade or trade in. Also big shout out to Mark who helped us along, keeping in contact all the time and being a text away. Thanks so much Toyota Grey Lynn, you guys all rock!
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Usman Taokeer on Google
★ ★ ★ ★ ★ Check prices first from Toyota Care Service menu (published on Toyota NZ Website) before committing any payments.
Replying to the Comment:
On two different occasions I was charged more then the listed price. For once I was able to have it changed on spot, for the other I had to reach out to Toyota NZ to sort it out and refund me the amount.
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Roger Hawkins on Google
★ ★ ★ ★ ★ Had a new wing mirror cover fitted at significant expense.
Fell off three days later.
Asked Auckland City Toyota to consider replacing the wing mirror front cover by personally dropping in to share the problem..... that was three weeks ago. Haven't heard from them since, despite repeated emails..... very poor service and experience this time!
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Just had my request for a $100 replacement side mirror cover turned down by the supposed owner of the business. The mirror cover FELL OFF days after the fitting of the same new cover (and new mirror controls).
I have been out of town and impacted by covid since then and contacted Auckland City Toyota at the first possible opportunity.
I own two toyota vehicles, and had others in the past (and would have likely been a future customer) ....no longer.
Auckland City Toyota have burned me off Toyota, as a brand, over the $100 cost of a plastic cover (obviously poorly fitted during the servicing).
Talk about understanding the worth of a "Life Time Value" customer!
I will never spend another $ with these cheapskate operators. A genuinely pathetic response...especially in light of the consumer guarantees act!
Be careful-Auckland City Toyota look after themselves and not their long term established or potential future customers! Fact!
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K K on Google
★ ★ ★ ★ ★ Wonderful collection of cars. The place was tidy and clean. However seems I am an invisible man. I hate sales person being over enthusiastic. But here, kind of zero enthusiastic. No meet and greet. No eye contact.
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G & K Sewell on Google
★ ★ ★ ★ ★ Brilliant help and friendly professional service from the Parts Department. Somehow we managed to break the key for our Prado which could have turned into a nightmare but with some excellent lateral thinking the key was quickly replaced at a minimal charge. Job well done, thanks so much!
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Dinusha K. on Google
★ ★ ★ ★ ★ Good service. Worked with Karl who was very pleasant to deal with and extremely knowledgeable about all the latest functions and things that come in the new models.
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Tony B on Google
★ ★ ★ ★ ★ Great at selling you a vehicle but found the after sale care to be lacking. Bought a 2nd hand 2016 Corolla and the transmission failed after 1.5 years of ownership, and needed to be fully replaced. Toyota NZ came to the party and covered the materials because the vehicle was low km's, but I still had to pay near $1000 for the labour. I rang Grey Lynn to ask about their warranty, but was turned down as the car is older than 3 years. I would expect a better warranty from a Toyota dealership.
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Alyssia Joyce on Google
★ ★ ★ ★ ★ I couldn’t thank the staff and service team enough for the work done on my car. Very professional. Excellent service. I highly recommend.
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