Avondale Family Health Centre - Avondale
2.6/5
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based on 8 reviews
Contact Avondale Family Health Centre
| Address : | Avondale Family Health Centre Shop 6/1784 Great North Road, Avondale, Auckland 1026, New Zealand |
| Phone : | π +98 |
| Postal code : | 1026 |
| Website : | https://www.avondalefamilyhealth.co.nz/ |
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The_ Brownies_Mama on Google
β β β β β Today me and my partner got our covid test done. It was a pleasant experience despite the circumstances. The staff were amazing, they were able to get through the line of people in a effective and timely manner. These are tough times, but l cannot express how much l appreciate the team for what they're risking and the time they are putting to make a difference. Thank you so much. Remember to be kind to one another.
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Sachin Singh on Google
β β β β β Customer service not to expected standard, you can only be seen if you are registered with the doctor even if there is empty spaces.
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Vasa Tuitasi on Google
β β β β β Left this place a few years ago. Older lady receptionist was arrogant & rude. Also Doc was very slow in follow up results & letters although it may have been due to receptionist not keeping up?
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Liene .CΔ«rule on Google
β β β β β Went to get c 19 test,for 1h tried calling them to book appointment,no one picked up. Went to the centre, was calling fot 30 min while standing outside, saw centre is empty, receptionist just sitting on the pc.went to door asked her if she can pick up the phone, she said she is bussy. Bussy for 1h.how can anyone arrange test if no one picks up the phone guys?
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S S on Google
β β β β β Absolutely appalling service. Called this morning and was told they're doing phone consultations which is fine. Had an issue completely unrelated to covid. Spoke to the doctor and was met with a blunt and outright unprofessional response. No greetings, no introductions of which doctor I was even speaking to, he just instantly said "You're not vaccinated, see you at 9:30 for your vaccination". He kept stating to come and get vaccinated and then he would "sort the rest".
If he had actually taken the time to listen he would've found out that I haven't been vaccinated yet due to the type of work I do and the hours worked which means every time I get off work, the centers closest to me are closed. I have other obligations to fulfill like taking care of my family so it hasn't been easy to just walk in and get vaccinated. Everyone says their employer gives time off to do so, but mine hasn't. I can't afford to just take a day off from work since living in Auckland seems to cost an arm and a leg.
He wouldn't even listen to what I was calling about (he didn't actually ask), but rather gave off the impression that they don't consider the unvaccinated worthy enough to even give a proper consultation. This is interesting considering that my mother called last week and being fully vaccinated, was met with a lot of respect and care. This has been our family doctor for DECADES and I have never had such treatment before so why the sudden change?
This isn't a review against the vaccine, as I've stated above I have my reasons for why I haven't been able to yet but I would've appreciated being spoken to properly and heard like my mother was. The fact that I always received good service prior to all of this is telling of the reason why they've changed their stance all of a sudden.
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Sofia Wolf on Google
β β β β β Such an amazing doctor and nurse and receptionists. Great experience and very through. Would recommend! NgΔ mihi nui, Sofia
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Natalee Natalee on Google
β β β β β It's really sad to give 1 star, I have been with this Doctor since I was 5years old. It seems as if it's so hard to get a proper check up with these guys nower days. It was so hard to get a simple urine and blood test done, as I have been vomiting for the past 3 days and really needed a good health check up. The Doctors don't have there full attention on you when they see you, it's kind of a quick hi , give you a prescription, then bye.
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Maryam Haddad on Google
β β β β β Me and my partner went there for our covid vaccine, the staff were amazing, very welcoming and helpful. The staff guided us through the whole thing, it was nice and easy. We appreciate all the hard work that they do protecting and helping others β₯οΈ
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