Beaurepaires Tyre & Battery Shop Whangarei - Avenues
4.6/5
★
based on 8 reviews
Contact Beaurepaires Tyre & Battery Shop Whangarei
| Address : | Beaurepaires Tyre & Battery Shop Whangarei 52 Water Street, Avenues, Whangārei 0110, New Zealand |
| Phone : | 📞 +9 |
| Postal code : | 0110 |
| Website : | http://www.beaurepaires.co.nz/ |
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paul ridings on Google
★ ★ ★ ★ ★ Awesome service and staff
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Kevin Byrne on Google
★ ★ ★ ★ ★ We have used Beaurepaires for several years as our tyre suppliers. they are always keenly priced and professional in there work... Well done guys!
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Lance Thomas on Google
★ ★ ★ ★ ★ Very fair great people over and above service giving you far more value for money then just throw em on and next please they always do and provide that extra help and service to help you out
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James Hilford on Google
★ ★ ★ ★ ★ Customer service is not only measured by how well things go, but also how well the business recovers when things go wrong.
I had hoped this would have a happy ending, but as yet it doesn't.
I spent quite a bit of time researching tyres, and then purchased online through the Beaurepaires website.
Then I was told I'd need to book my car in for fitting on a Saturday so the store could order the tyres in.
I rearranged my Saturday morning, and because our household only has one car this meant it inconvenienced all of us for the day.
I arrived on Saturday morning to a shop that didn't appear to know I was coming, but was told to help myself to a free coffee and take a seat, but there were no cups!
Then I sat for 45 min only to be told that they had forgotten to order the tyres and I'd need to come back another day.
Then when I did come back and they said they would apologise for the inconvenience, but there was no real apology given other than 'a perfect storm me mitigating factors caused the problem'.
Very little acknowledgement that Beaurepaires actually caused the issue, or chewed up two half days of my time.
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carol lambie on Google
★ ★ ★ ★ ★ We had a bit of a complex wheel alignment job, requested by an engineer. The guys at Whangarei Beaurepairs had two goes at sorting it for us and they were very kind .The service was great thank-you.
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Areti Alexandrou on Google
★ ★ ★ ★ ★ The national help desk is awesome, they know their tyres and can book you into the nearest branch on a day that suits you. I was impressed with the way the followed up my telephone query and did everything to put me right. This branch was efficient and my car sticks to the road now. Highly recommend, and their specials were good.
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Casey Kaczmarczyk on Google
★ ★ ★ ★ ★ Rocked up in a bind on a road trip at 3pm, bros said “luckily we have those in stock, but it might take some time to put the 2 new tires on”
“How long?”
“45 mins”
That’s not long for us! And gave us the piece of mind for our 3 week road trip on the crazy northland roads.
Amazing service and 5 mins from the downtown shops to kill some time in.
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Stuart Lorimer on Google
★ ★ ★ ★ ★ Competitive tyre pricing, friendly staff. Not able to provide nitrogen for tyres
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