Black Rose Florist Porirua - Black Rose Florist Porirua 2 Titahi Bay Road
4.3/5
★
based on 8 reviews
Contact Black Rose Florist Porirua
| Address : | Northcity shopping center, Black Rose Florist Porirua 2 Titahi Bay Road, Porirua 5024, New Zealand |
| Phone : | 📞 +777 |
| Postal code : | 5024 |
| Website : | http://www.blackrosefloristporirua.co.nz/ |
| Categories : |
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loretta Forbes on Google
★ ★ ★ ★ ★ Thank you so very much for your patients over the phone it's hard when your in Australia to decide what to send to someone in New Zealand the lady suggested I look threw there arrangement to which I did and found pot plants as well so happy for the excellent service. ?
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Hoya Bakker on Google
★ ★ ★ ★ ★ Located along the escalator on the ground floor in North City Shopping Mall in Porirua. Flower arrangement and indoor pot plants and decorations. Flower can be arranged to be delivered.
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C J on Google
★ ★ ★ ★ ★ Awesome customer service with quick response to queries.
They offer flowers for every occasion and if they do not have what you want they will endeavour to source it from somewhere else or offer a substitute.
Outstanding displays and arrangements.
Thank you.
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Sarah Procter on Google
★ ★ ★ ★ ★ Ordered Mothers Day flowers - large bunch not as large as I (or my mother sadly) would have expected, but they are beautiful. Maybe they cost more Mothers Day like florists do on valentines due to demand? If it's the case would've been nice to know as neither of us felt they were what you would expect for the price.
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lavinia barbaroussis on Google
★ ★ ★ ★ ★ Worst service ever.Dont order from this shop!! I had made arrangements from the morning when i called for a surprise. They ruined my surprise, left the flowers outside in a box even though there was noone there plus the sales person "Tracey" attitude was disgusting unstead of trying to understand me and be calm she was screaming at me, disgusting behaviour for customer service, very dissapointed. They delivered the flowers to the address of a company that by the time they delievered noone was there so they left the flowers somewhere in a box outside from 2pm until the next day when they were found. I have ordered flowers many times this is the worst experience i ever had especially coming from the sales person not trying to understand and on top trying to blame the customer for not telling them what time the company closes when i had made sure to call from the morning and asked the sales person what time they will be delivered and she said as soon as possible on the first delivery.Thank you Black Rose for spoiling the surprise that was meant to be for someone special.
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Michelle on Google
★ ★ ★ ★ ★ Have just ordered flowers etc. to be delivered from Porirua to Paraparaumu. A truly special birthday and anniversary gift as due to illness it could be the last one the recipients have together.
Unfortunately, as advised by Emma, I missed the cut off time for the Kapiti Courier. When asked if the order could be put through to a florist in Paraparaumu Emma said she would do her best and ring me back to let me know. Within 15 minutes I received a call. Emma went above and beyond! She got the courier to come back and pick up my order. I wish there were more Emma's in the world. Customer Service at its best! Well done Emma and Black Rose Florist.
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michelle hayes on Google
★ ★ ★ ★ ★ I am disappointed by the flowers I ordered, having emailed Tracey about the display and said it looked unprofessional display, apparently I haven’t told her I wanted them arranged ??? thought that was automatic
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Praneel and Ashita Goundar on Google
★ ★ ★ ★ ★ Loved the flowers! Friendly and very good communication with the amazing florist who goes above and beyond to keep customers happy. Will definitely buy again :)
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