Botticelli Restaurant - Takapuna
4.5/5
★
based on 8 reviews
Contact Botticelli Restaurant
| Address : | Botticelli Restaurant 8 Anzac Street, Takapuna, Auckland 0622, New Zealand |
| Phone : | 📞 +9999 |
| Postal code : | 0622 |
| Website : | https://www.botticelli.co.nz/ |
| Categories : |
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Jack O (ir0njohn) on Google
★ ★ ★ ★ ★ Myself and my partner attended this restaurant having enjoyed the atmosphere, food, and service previously. We were excited that lockdown was ending and couldn’t wait to return to our favourite restaurant. Unfortunately upon returning the picture was very different.
The customer service seemed to have gone down the potty, when we entered the restaurant we were looked at like lepers for some time before anyone came to speak to us. Throughout the experience we had to really make an effort to get any attention for any sort of attention to order. The waiting staff felt very inexperienced and uninterested, when asked for a wine recommendation they joked that they had no clue what they were doing and my partner would have to decide for themselves.
About 30 minutes later my partner was brought the wrong dish. When we politely bought it up, the manager (I think), glared at us, initially disagreed, and then begrudgingly took my partners food to bring her the correct meal, with no apology of any kind. Another 30 minutes later my food was cold and my partners food finally arrived.
The food it’s self also seemed to have taken a turn for the worse, the portions were much smaller and the egg in my carbonara seemed almost scrambled.
I know this might sound picky but I’m honestly shocked that there aren’t more negative reviews recently. Perhaps this was a one off event? Either way Botticelli has lost our patronage and I will not be recommending the restaurant to anyone speak to.
I understand that it can be difficult to run a restaurant, especially after god knows how much lock down. But when I’m paying in the ballpark of 30$ a dish, I expect better service than McDonalds.
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Lachlan Murray on Google
★ ★ ★ ★ ★ They made a small mistake on the order but they totally accepted it and offered us free drinks. Lovely people and place with a great atmosphere.
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Shimrit Amir on Google
★ ★ ★ ★ ★ This restaurant used to be our favorite. Well no any more we got reservations 4 nights prior my son's birthday. We arrived to no table as they had a mistake. They did give us a table inside after about half an hour. Food was disappointing to few of us the rest had fun.
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Keith German on Google
★ ★ ★ ★ ★ For me to drive to the North Shore the restaurant has to be good, I have been before and throughly enjoyed it.
It’s got great ambiance and very suitable for a date night, friends gathering or a special occasion.
Loved the menu choice, the staff were super friendly and it’s difficult for them wearing masks and pleasing everyone.
We felt secure had to show our COVID passes, prices medium, portions generous.
Lovely Italian food in the middle of Takapuna well worth the 40 minute drive, if you are local or a visitor to Auckland give it a go you will not be disappointed.
Thanks for a lovely evening
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Frida Yamile Rodríguez Ortiz on Google
★ ★ ★ ★ ★ I had a really bad experience. Not just that the steak I got was unsalted and medium term (I asked for rare), flavourless veggies and that was about 45nzd they took hour and half to bring me my food and the restaurant was almost empty. The waitress was taking photos to the band and checking her phone instead of bringing us water or our entrees. I wanted to leave and they insisted my food was ready (which wasn’t true). Anyways, a waste of time and money tbh. Don’t come here there’s many god Italian authentic restaurants in city. Peace out. ✌?
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Leanne Ryder on Google
★ ★ ★ ★ ★ Party of 6 adults and 2 children enjoyed a delicious range of pasta dishes. Exceptional value for money with beautiful flavours. The dessert menu was varied, well priced and again very tasty. Meals were well presented, staff friendly. Thanks for a great night out.
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Rosie Golder on Google
★ ★ ★ ★ ★ Beautifully authentic Italian local with a great vibe. Incredible gluten free options and very accomodating. Be sure to check out their music events too.
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Ann Song on Google
★ ★ ★ ★ ★ Offering a range of traditional Italian options, Botticelli feels like a restaurant straight out of Italy. Both a bar and a restaurant, they offer a great range of in-house pizzas and pastas.
I had ordered their popular fettuccine con capesante e salmone which was balanced in taste overall but the presentation was unfortunately poor, furthermore only a small amount of salmon was present in the dish. There was more watery sauce to weight and I suspect as if the scallops were frozen as they did not taste fresh.
Their handmade fettuccine noodles were great nonetheless and staff were very kind. I'd say it is quite expensive for what they offer.
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